Sales and Intake SpecialistBen Hall Law • East Lansing, MI, US

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Sales and Intake Specialist

Ben Hall Law • East Lansing, MI, US

1 day ago

Job type

Full-time

Job description

Overview

Location : East Lansing, Michigan (In-office) Type : Full-Time, Monday-Friday 8 : 00am-5 : 00pm Experience Level : 5+ years of sales experience

Role : Sales & Intake Specialist

What You'll Do

Conduct thorough interviews with prospective criminal defense clients, leveraging legal knowledge to gather critical case details.
Confidently pitch and sell our legal services, converting inquiries into retained clients through persuasive and empathetic communication.
Address client objections with professionalism, clearly explaining service agreements and legal processes.
Collect and organize case-related documents, including police reports, charging documents, and other intake materials, ensuring accuracy and completeness.
Enter and manage client data in case management software with precision.
Maintain proactive and consistent follow-up with prospective clients to secure retention.
Collaborate with attorneys to prepare comprehensive intake files, enabling seamless case transitions.

What We're Looking For

Proven sales expertise with a track record of closing high-value services or products (legal or professional services strongly preferred).

5+ years of experience in sales

Will consider someone with 5+ years of combined experience in legal intake, sales, paralegal work, client services, or law enforcement (retired police officers or those with legal experience are highly preferred).

Strong interviewing and persuasion skills, with the ability to build trust quickly in high-pressure situations.

Knowledge of Michigan's court systems, criminal procedure, or legal terminology is a significant advantage.

Exceptional written and oral communication skills, with a knack for explaining complex legal concepts clearly.

Ability to manage emotionally charged conversations with empathy, professionalism, and confidence.

A team-first mindset and alignment with our FASTIE values.

Comfort working in a fast-paced, client-facing role that balances sales goals with legal precision.

Compensation & Benefits

Base Salary : $50,000 annually

Performance Bonuses : Opportunity to earn up to $60,000 in bonuses tied to achieving firm KPI's.

401(k) : Up to 4% match

Insurance : Health, dental, vision, disability, and life insurance—fully covered for the employee

Plan Options : PPO and HDHP plans with HSA options; dependents may be added at the employee's expense

PTO : 2 weeks of vacation plus 1 week of sick time

Additional Perks : Paid holidays, birthday leave

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Law Practice

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Intake Specialist • East Lansing, MI, US

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