QA Manager

Test Leader

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector.

PCG Health team helps our clients meet the complex financial, regulatory, and operational challenges of today's changing health care landscape, so they can provide the best care, most effectively, to those they serve. Our in-depth programmatic knowledge and regulatory expertise help state and municipal health agencies respond to regulatory change, improve access to health care, maximize program revenue, improve business processes, and achieve regulatory compliance. Services : Third Party Administrator Services, Enhance Health and Public Safety Services, Claims Processing Services and Solutions, Consulting and Advisory Services, Cost Allocation Plans and Time Studies, Cost Settlement and Supplemental Payment Strategies, Healthcare Access and Markets

Key Responsibilities

• Test Planning & Strategy : Develop comprehensive test strategies and plans, defining the scope, objectives, and required techniques for the testing process.
• Team Leadership : Lead, mentor, and support the testing team, setting goals, providing guidance, and managing their performance.
• Test Execution & Analysis : Design and oversee the execution of test cases, both manual and automated, to identify software defects and analyze test results to identify issues.
• Defect Management : Document, track, and report defects using bug tracking systems, and work with developers to ensure issues are resolved effectively.
• Collaboration : Work closely with cross-functional teams, including developers, project managers, and business analysts, to ensure quality throughout the development lifecycle.
• Reporting : Prepare and deliver regular status reports to project management and other stakeholders, detailing testing progress and key quality metrics.
• Process Improvement : Continuously evaluate and improve testing processes and methodologies to enhance efficiency and effectiveness.

Duties and Responsibilities

Provides leadership, management, and direction to the Quality Assurance Analyst team. Leads and manages department providing oversight on operations, schedules and deliverables. Regularly assesses staffing needs, identify areas of team or individual development and implement a plan to address personal or technical growth. Interacts with project managers and development teams to develop a strong understanding of the project and testing objectives. Designs and creates test conditions and scripts to address business and technical use cases. Conducts internal reviews on a periodic basis to verify that staff are adhering to the policies and procedures and internal controls that are in place. Analyzes, develops, and executes test data validation strategies to validate reports and data. Manages spec reviews and requirements' definitions in order to detect measurable requirements for testing (completeness and accuracy).

Required Skills

Proficiency designing, developing and executing functional testing deliverables. Excellent interpersonal skills with the ability to establish relationships with co-workers and all levels of management. Strong analytical and problem solving skills. Excellent planning and organizational skills to balance and prioritize work. Working knowledge of performance testing for web applications. Experienced in understanding products and processes and break them down into testing components.

Qualifications

Bachelor's degree in Computer Science or relevant technical discipline; Masters preferred. 7+ years relevant QA experience, 1 - 2 years supervisory / management experience.

Working Conditions

Office Setting

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.

EEO Statement Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and / or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.