Director, Operational Optimization

Job Opportunity In Coral Gables, Florida

It's fun to work in a company where people truly believe in what they're doing! We're committed to bringing passion and customer focus to the business.

Essential Duties And Responsibilities :

• Conduct in-depth assessments of current workflows to identify inefficiencies, bottlenecks, and improvement opportunities.
• Design and implement scalable, future-state processes aligned with business goals.
• Define and lead operational excellence strategies across business units.
• Build standardized toolkits, playbooks, and best-practice frameworks for enterprise-wide use.
• Use data analysis and KPIs to monitor performance and track ROI of key initiatives.
• Develop dashboards and tools to drive data-driven decision-making and accountability.
• Deliver clear, impactful presentations to senior stakeholders to support strategic planning.
• Collaborate cross-functionally with departments to ensure alignment of improvement efforts.
• Facilitate workshops and change management activities, including training and stakeholder engagement.
• Champion a culture of continuous improvement, innovation, and operational agility.

Qualifications And Educational Requirements :