RN Clinical Educator-Emergency Room-Full Time - 1594796

WE ARE FLORIDA MEDICAL!

Our 459-bed acute care hospital has made excellence in delivering healthcare a priority, and it shows :

• We are home to the Heart Institute of Florida, where our doctors have worked on the leading edge of cardiac care for more than 40 years.
• We are part of the Advanced Neuroscience Network, leading the way in brain and spinal care in Florida.
• We have a comprehensive stroke center that offers fast, effective stroke care for a strong recovery.

At Florida Medical Center, we are committed to delivering the highest quality care possible to each of our patients. We strive to help patients achieve better outcomes, quicker recovery times, shorter hospital stays and ultimately, better health. As a result of our efforts, Florida Medical Center has received numerous prestigious awards and accolades from trusted organizations including the Florida Agency for Health Care Administration (AHCA) and the American Heart / Stroke Association.

WHAT WE OFFER

POSITION SUMMARY :

The Clinical Educator is responsible for facilitating the competent, safe, and humanistic practice of patient care delivery under the guidance of the Director of Educational Services. The incumbent works with the department leaders and the Manager to provide for the education of all staff with the goal of providing safe, quality care to the patients. The educator assists the Manager to assess, plan for, and design training to meet identified needs of the employees. Educator follows the training with appropriate levels of assessment. The clinical educator supports the patient education activities of the multidisciplinary team. The RN Educator assists employees with .edu, CE Broker, etc.

CUSTOMER SERVICE RESPONSIBILITIES :

Performs duties and conducts interpersonal relationships in a manner designed to project a positive image of the department and the hospital. Works with supervisor / manager and other members of section or department to promote a harmonious work environment. Ensures that all contacts with patients, the public, physicians and other hospital personnel are carried out in a friendly, courteous, helpful and considerate manner. Answers telephones in a prompt and courteous manner. Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations. Dedicated to meeting the expectations and requirements of internal and external customers. Works with customers to identify problem areas and recommend solutions

POSITION QUALIFICATIONS (including required licenses / certifications, education and job knowledge / experience) :