Customer Onboarding Specialist

Customer Onboarding Specialist

Ameresco, Inc. (NYSE : AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe.

At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers.

Ameresco is currently looking for a Customer Onboarding Specialist (COS) to work with the Customer, Director of Operations, Sales Manager, and Director of Financial Planning and Analysis to complete new project onboarding per Ameresco's Project Onboarding Standard Operating Procedure. The COS will report to the Director of Financial Planning and Analysis. This position will work remotely.

Responsibilities :

• Maintain and manage to completion new projects being onboarded on the Smartsheet program.
• Import customer and project data into AssetPlanner's Service request support module.
• Import contract and budget data into AssetPlanner's contract planning module.
• Create and import all inspection templates into AssetPlanner maintenance dispatcher module.
• Perform other duties as assigned.

Minimum Requirements :

Additional Qualifications :

Ameresco challenges the brightest, most talented, and creative individuals in the industry by providing an environment that fosters initiative and achievement. We are proud of our comprehensive and competitive employee benefits, including people-oriented insurance, investment, and incentive plans.

All official communications from Ameresco will originate from an @ameresco.com email address. Any correspondence from other domains should be regarded as fraudulent. Please report any suspicious activity to the platform where the issue was encountered. For further inquiries or concerns, please contact us at 1-866-AMERESCO.

Ameresco is an Equal Opportunity Employer.