Senior IT Help Desk Specialist

Job Description :

Shearer Supply is actively seeking a skilled Senior IT Help Desk Specialist to join our IT team at our Farmers Branch, TX headquarters. This role will support and provide assistance through problem identification, diagnosis, and resolution.

Roles & Responsibilities :

• Senior Help Desk Specialist will support and provide problem identification, diagnosis, and resolution of problems.
• Provides support for the escalation and communication of status to agency management and internal customers.
• As a Senior Help Desk Specialist, you will observe, analyze, and report data; And when appropriate makes necessary repairs to equipment.

Qualifications :

Physical Requirements

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