d'Lite Manager

POSITION OVERVIEW : The General Manager [GM] is the leader of the individual restaurant management team. The GM is responsible for overseeing the operational and financial performance of the restaurant and ensuring core values are carried out through execution. The GM is expected to plan, schedule, oversee, and participate in the operations of the restaurant. The GM is to be the role model for the company culture, and always exhibit the highest standards in food production and in overall guest experience, by delivering the best food and beverages, in the cleanest, most friendly and safest dining environment.

Location : Scottsdale, AZ

Employment Type : Full-Time

Salary : Competitive

Responsibilities

• Oversee day to day management of team members, shift leaders, and role model the company standards for quality service, cleanliness, product and procedure knowledge and accuracy in execution, team appearance, professionalism and sales building
• Continuous inspection of restaurant for cleanliness and readiness, ensuring that duties and tasks are being performed correctly. Demand perfection!
• Performs work of other team members as needed, leading by example and following standards strictly
• Constantly conducts quality checks and follows company procedures for documentation throughout the day including but not limited to food and drink accuracy
• Maintains optimal staffing levels in the restaurant by performing effective scheduling, following deployment procedures to match roles with skill sets, and driving the store training process to create a versatile team
• Conduct and / or delegate team member training
• Manage the overall scheduling and payroll process : write schedules, manage schedule requests, verify hours worked and approve bi-weekly payroll. Maintain employee files and comply with applicable laws
• Approve time and tip reporting for payroll hours
• Conduct inventory and ordering, and outside shopping
• Field applications, conducts interviews / on-boarding
• Address performance related issues and report to DM and / or LT, and conduct team member performance reviews and evaluations
• Reconcile daily audits and receipts, overseeing sales, comps, voids, employee food, conducting blind drops
• Deposit drops with compliant cash handling procedures
• Addresses customer complaints and reports to DM and / or LT, performs table touches to ensure order accuracy, food quality, and guest satisfaction
• Field equipment maintenance and service
• Field catering inquiries, oversee process and follow up
• Use and implementation of all company methods, systems and processes
• Request and refer to specific Job Description Details which is a comprehensive list of tasks [but not limited to] required to successfully fulfill the position
• Regular and predictable attendance : The scheduled working hours for this position are Sunday – Saturday from 5 : 30am to 5 : 30pm

Requirements

Physical Demands

Never = 0% | Rarely = 1 – 10% | Occasionally = 11 – 33% | Frequently = 34 – 66% | Continuously = 67+%

Applicant Declaration

I have read the responsibilities and requirements of the position of the General Manager. To the best of my knowledge, I believe that I can perform these duties and am qualified for the position.

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