Account Manager

The Account Manager is responsible for executing the strategic and operational plan set by commercial leadership. This role focuses on representing the company's portfolio to new and existing customers while meeting territory sales quotas.

Essential Duties

• Drive daily sales objectives with a focus on territory growth, including new account targeting, cultivation, and launch planning.
• Build and execute quarterly territory business plans using effective sales strategies.
• Lead training and education efforts during new account launches.
• Present and implement performance guarantees; conduct Quarterly Business Reviews.
• Provide ongoing account insights and updates to leadership.
• Ensure full compliance with company policies, quality standards, and regulatory requirements.
• Partner with clinical specialists and align resources to support the territory business plan.
• Deliver clinical and economic presentations to customers and key stakeholders.
• Build strong customer relationships, including KOL development and maintenance.
• Develop relationships with hospital administrators and support contract execution when needed.
• Demonstrate deep product knowledge and support broader organizational initiatives (training new hires, sharing best practices, competitive intelligence, etc.).
• Manage territory finances, including expenses, product returns, and inventory.
• Identify physician champions and leverage corporate resources to gain access and support within key accounts.
• Present to and gain buy-in from stakeholders such as physicians, service line leaders, supply chain, and C-suite executives.
• Develop regional or national KOL advocates to influence broader decision-makers.
• Support corporate account discussions with hospitals / IDNs and assist in new product approvals, including value analysis processes.
• Provide technical support and product expertise, including imaging modalities, EKG, hemodynamics, and related procedural needs.
• Perform other duties as assigned.

Supervisory Responsibilities

Qualifications

Education

Experience

Skills