Associate Patient Service Specialist PRN - Interventional Pain Clinic

Interventional Pain Center

Provides service to patients either pre-appointment, during, or post-appointment with regular guidance. Responsibilities may include inbound / outbound telephone calls, cash management, appointment scheduling, process of insurance updates, and patient check in / out.

Monday - Friday

Day Shift

PRN (as needed)

Vanderbilt Pain Management offers a range of proven and modern approaches to manage chronic, cancer-related, and pre- and post-surgical pain. Our practice includes a comprehensive team of experts. This offers patients convenient and coordinated access to the full pain management experience.

KEY RESPONSIBILITIES :

• Conducts patient check-in and check-out.
• Schedules appointments through clinical communication or direct request.
• Provides positive first impressions utilizing customer service skills.
• Ensures point of service collections.
• Manages reception area, maintains orderly appearance of reception area; ensures method for accountability of each patient check-in; proactively communicates appointment updates with patients.

The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES :

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

CORE ACCOUNTABILITIES :

CORE CAPABILITIES :

POSITION QUALIFICATIONS :

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE / Vets / Disabled.