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Front Desk Attendant
Fitness Formula Clubs (FFC)Chicago, IL, US19 hours ago
Job type
- Full-time
Job descriptionConsistently offer professional, friendly and engaging service Greet members by name and with a smile and create "First Impression" for the club; Check in, welcome and ensure that members and guests have a safe and enjoyable experience Answer incoming calls and direct calls accordingly in professional manner and in accordance with 111 Fitness Center greeting script Maintain the weight and cardiovascular fitness areas ensuring equipment is clean, functioning properly and used according to guidelines of the facility Execute all duties relating to Locker & Laundry Service Ensure members and guests are aware of all programming, activities and events available Maintain attendance records and ensure all members and guests have registered for the facility Assist in promoting the Fitness Center and organize special events as required Ensure the Fitness Center is clean and well maintained Follow departmental policies and procedures Follow all safety and sanitation policies Handle member questions and concerns in addition to performing tasks related to : Membership, Marketing, Programming, Locker & Laundry and Operations Perform opening and closing functions regarding the front desk; Adhere to assigned schedule and task checklist as closely as possible Attend required meetings and complete other duties as assigned Six (6) months to one (1) year of previous customer service, hospitality, retail (or related industry) Excellent interpersonal and communication skills Energetic and enthusiastic personality Passionate about the health and fitness industry Ability to multi-task, demonstrate initiative and strong work ethic American Red Cross CPR Certification (or equivalent) American Red Cross First Aid Certification (or equivalent) Insurance – Medical, Dental and Vision insurance through UnitedHealthcare Company-paid Life Insurance 401K – with company match Professional Development Reimbursement – FFC will match 50% of the cost for an activity up to a maximum reimbursement amount of $200 allowed during the calendar year. We encourage our staff to diversify their educational development. This benefit becomes effective after 90 days of employment We provide fitness instructor training and significant discounts on these educational programs (Pilates, Group Fitness, Personal Trainer, Yoga) Complimentary Club Membership to use any of our FFC locations! Open Door Policy – Your managers and the corporate team all have an open door policy Diverse and Inclusive Culture – Our team is composed of people from different walks of life who bring their thoughts, ideas, and perspectives to form a welcoming environment 25% discounts on Spa, Retail, and Fitness classes for all employees Employee appreciation programs Various fringe benefits such as Nationwide Pet Insurance, Ventra Benefit Program (pre-tax dollars), T-Mobile Unlimited Talk, Text, and Data, phone plans for only $30 per line (up to 4 lines) and more
Overview
Position : Front Desk Attendant
Job Type : Full-time
Location : 111 Fitness Center / FFC
Required Shifts : 5 : 45am to 1pm Tuesday – Friday
Compensation : $16.60 per hour
Benefits :
- Dental insurance
- Employee discounts
- Training & development
- Vision insurance
- Wellness resources
Responsibilities
Qualifications
What We Offer
Other Perks of Working at FFC
Our Commitment to Hospitality
FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.
Our Purpose
"To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community.
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Front Desk Attendant • Chicago, IL, US
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