Customer Service Representative

Customer Service Representative

We are seeking a highly motivated and customer-oriented individual to join our team. In this role, you will be responsible for providing exceptional customer service to our clients and participants, ensuring their satisfaction with our events and services. This is a full-time, permanent position with opportunities for growth within the company.

Salary : $23- $28 Per hour

Key Responsibilities :

• Serve as the first point of contact for all customer inquiries, providing prompt and friendly assistance via phone, email, and in-person
• Handle registration and payment processes for events and leagues, ensuring accuracy and efficiency
• Communicate event details, rules, and schedules to participants in a clear and professional manner
• Address and resolve any customer complaints or issues in a timely and effective manner
• Collaborate with other departments to ensure smooth event operations and customer satisfaction
• Maintain accurate and organized customer records and data
• Assist with marketing and promotional efforts to attract new customers and retain existing ones
• Stay up-to-date with industry trends and customer needs to continuously improve our services and processes

Qualifications :

Benefits :

If you are a team player with a positive attitude and a passion for customer service and sports, we want to hear from you! Apply now to join our dynamic and growing team.