Application System Support Specialist

NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber.

The company operates over 30 manufacturing and warehousing facilities across the country, including sawmills, concentration yards, and distribution facilities, using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations.

Key Responsibilities

• Actively monitor and address issues promptly to reduce system downtime
• Develop, configure, implement, and support integrations connecting internal business applications with external partner systems
• Provide Level 1 and 2 support for in-house and third-party applications, data pipelines, and systems integrations
• Build, manage, and document API integrations (REST, SOAP, JSON XML), including authentication methods (OAuth, API keys, Pgp keys, etc.)
• Collaborate with business and IT teams to collect requirements and convert them into scalable integration solutions
• Ensure application system integrations comply with performance, security, and compliance standards
• Maintain comprehensive documentation of data flows, system mappings, and integration processes
• Support system upgrades and migrations by ensuring compatibility and continuity of integrations

Qualifications

Preferred Skills

NWH is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.

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