Patient Access Representative
- Full-time
Job Description
Job Description
Who We Are
Novir is an emerging diagnostic biotechnology company with an unmatched team of professionals and trusted partners delivering smart, fast and flexible testing solutions supported by reliable, cost-effective screening products and best-in-class technology.
Our Values
Care for Tomorrow. Create a lasting, positive difference in the lives of others. Serve people with compassion and understanding. Recognize what truly matters and center every action around meeting the needs of our community both now and into the future.
Delight our Customers. Appreciate every interaction with our customers and find ways to bring them joy. See through the Customer’s eyes, understand and anticipate their needs to consistently deliver solutions exceeding their expectations.
Be Bold – Say It. Be direct and open. Speak with honesty and courage, and respect others for doing the same. Say what you think, embrace passionate debate, and always bring the issue to the table. Communicate with confidence.
Bring Your Best Self. Show up and be authentic. Utilize your greatest strengths and stay true to who you are. Bring positive energy, be genuine in your approach, and continually seek ways to grow. Be uncompromisingly you.
Innovate Relentlessly. Explore new possibilities and be willing to take a risk. Challenge status quo. Try new ideas, learn from mistakes, and rally the team to raise the bar.
About the Role
The Patient Access Representative (Registration Representative) supports the patient intake and billing processes by ensuring accurate and complete registration, referral management, insurance verification, and prior authorization tasks. This role is critical in creating a smooth patient experience and supporting clean billing submissions for vaccination and diagnostic services. You will work in a team environment, updating patient data, verifying insurance, and assisting with medical claim follow-ups.
This is a seasonal role from August through January.
What You'll Do :
- Complete accurate registration and insurance verification for new and returning patients.
- Ensure all patient demographic and payer data is correct and up-to-date.
- Assist with referral management and prior authorizations as needed.
- Support medical billing efforts by screening and updating payer data to ensure clean claims.
- Follow up on unpaid or denied claims and assist in preparing insurance appeals.
- Maintain detailed documentation in systems to support billing and compliance workflows.
- Assist in resolving billing issues related to vaccination services.
- Monitor and clear assigned work queues, reports, and pending authorizations.
- Comply with HIPAA and confidentiality standards at all times.
Key Required Experience We're Looking For :
Preferred Experience :
Who You Are :
Why Join Novir?
Please submit your resume. Interviews will only be scheduled for candidates with relevant medical billing experience or a valid certificate in Medical Billing and Coding.
Novir is a fast-growing startup with a work hard, play hard attitude. We look for smart, motivated individuals who are excited to build something incredible from the ground up!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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