AWS Connect Engineer

Title : AWS Connect Engineer

Industry : Government Department

Duration : Multi Year

Compensation : $45-$55 / hr

Work Requirements : US Citizen, GC Holders or Authorized to Work in the U.S.

Please apply directly or email resumes to Haylie Neer HNeer@

Our Government client is undertaking a multi-year comprehensive transformation of its systems, environment, and business structure. They are emphasizing a complete overhaul of service offerings that focus on a new way of business. Centered around an online strategy wherever possible, this customer-focused model will be the "North Star" for all efforts. This position is needed to support this transformation and will work in a parallel initiative under the overall program. The parallel initiative is the transformation of the current day Call Center into a Contact Center under the AWS Connect solution. Build a fully-functional Amazon Connect Contact Center to replace the NV DMV current call center.

Scope of Work

• Build a fully functional Amazon Connect contact center to replace the current call center with the minimum capabilities :

IVR / IVA

Deliverables

Amazon Q

Experience and Skills Required

Our benefits package includes :

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at .

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