Overview
Service Writer role at N C Machinery Co. .
This position is based full-time in Tukwila, WA.
Responsibilities
- Manage the administrative areas of the team and be an important role within our Washington operations.
- Create work orders using data provided by the customer or supervisor.
- Approve technicians’ service notes, attach reports and inspection results, approve or reject timecards.
- Follow contracts and quotes by dollar amount and verbiage.
- Handle computer-made invoicing and email all supporting documents to the customer.
- Occasionally schedule technicians.
- Maintain attention to detail with accuracy and foster customer relationships through positive, professional communication.
Qualifications & Experience
Very simple mechanical knowledge or understanding of the industry (e.g., understanding that an engine requires oil).Ability to work with limited supervision.Excellent verbal and written communication skills.Self-motivated, detail-oriented, and able to multitask in a busy environment.Essential computer skills : typing, data entry, saving / filing documents, editing PDFs, creating Word documents and Excel sheets, using Outlook; ability to work with multiple monitors; ability to learn new programs and CAT-specific software.Benefits
Medical, Dental, Vision insuranceTelehealth401k with Company Match and Profit SharingPaid HolidaysPaid Vacation and Sick LeaveCompany Paid Life InsuranceEmployee Assistance ProgramReferral BonusEmployee DiscountsExcellent Recognition ProgramCareer growth opportunitiesDetails
Employment type : Full-timeSeniority level : Entry levelIndustry : Machinery Manufacturing#J-18808-Ljbffr