Job Title: Help Desk Associate
Pay range: 35-37p/h
Location: Charlotte, NC (with occasional day travel to Greensboro, Greenville, and Rock Hill offices)
Type: Full-Time | Onsite
Experience Level: Mid-Level (3–5 years)
We are seeking a tech-savvy, customer-focused Help Desk Associate to join our dynamic team and provide top-tier support across our client, a premiere law firm. . In this role, you will be responsible for ensuring the smooth operation, configuration, and maintenance of end-user hardware, software, and IT systems. You’ll work closely with staff across multiple locations to resolve issues, support technology rollouts, and maintain IT infrastructure in accordance with organizational standards.
What You’ll Do:
What You Bring:
Why Join Us?
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.
The compensation outlined reflects expectations for candidates who fully meet the role’s qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.
Help Desk Associate • Charlotte, NC
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