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Operations and Engagement Coordinator

Operations and Engagement Coordinator

University of IowaIowa City, IA, US
3 days ago
Job type
  • Full-time
Job description

Operations And Engagement Coordinator

The Office of Governmental Relations is seeking an Operations and Engagement Coordinator. The Operations and Engagement Coordinator supports the University of Iowa's public outreach and institutional engagement activities by overseeing day-to-day operational workflows, managing program documentation, and coordinating logistics across a range of internal and external initiatives.

Primary responsibilities include managing internal workflows, supporting documentation and data tracking, and coordination of the day-to-day operations. The role also contributes to the planning and delivery of events.

This position is well-suited for a thoughtful, inquisitive professional who brings strong organizational skills, attention to detail, and the ability to manage multiple responsibilities efficiently. The ideal candidate is driven by the quality of their work and a desire to contribute meaningfully to the university's public mission.

Key Areas of Responsibilities

  • Maintain organized records of programs, participation, and project deliverables.
  • Track engagement activities, document stakeholder interactions, and support internal reporting needs.
  • Assist with development and maintenance of dashboards, internal reports, and digital documentation systems.
  • Ensure compliance with university standards for recordkeeping and data accuracy.

Operational Support and Management

  • Provide logistical and administrative support for projects and outreach initiatives aligned with the university's public engagement goals.
  • Manage and maintain internal workflows that support engagement programs and institutional outreach efforts.
  • Track deadlines, task lists, and timelines across multiple internal stakeholders.
  • Support coordination across departments and assist in aligning operational tasks with broader program goals.
  • Public Relations

  • Coordinate logistics for events, such as Hawkeye Caucus Day, the UI booth at the Iowa State Fair, and campus visits by public officials or community leaders.
  • Manage space reservations, schedules, catering, materials preparation, and on-site logistics in collaboration with internal partners.
  • Provide clear communication and support to campus participants and guests.
  • Serve as a point of contact for students, faculty, and staff interested in participating in university engagement opportunities.
  • Message Development and Implementation

  • Draft and edit event descriptions, program materials, digital content, and other communications.
  • Help manage updates to the external relations website and informational resources.
  • Coordinate formatting, approvals, and distribution of materials across appropriate channels.
  • Ensure communications are timely, accurate, and aligned with the university's institutional voice.
  • Required Qualifications :

  • Bachelor's degree in public affairs, communications, event management, higher education, or a related field; or an equivalent combination of education and experience.
  • 1-2 years of relevant professional experience in program coordination, communications, operations, or events.
  • Demonstrated ability to manage multiple responsibilities and competing deadlines with accuracy.
  • Strong communication skills, including writing, editing, and verbal communication.
  • Proficiency with office and collaboration tools such as Microsoft Office.
  • Desirable Qualifications :

  • Experience working in higher education, nonprofit, or public-sector settings.
  • Familiarity with institutional communications, project coordination, or community engagement.
  • Experience supporting public events, multi-stakeholder projects, or digital content updates.
  • Comfort with tracking and reporting engagement metrics and maintaining accurate documentation.
  • Experience working with design tools such as Adobe Suite.
  • Experience working with data and mapping tools such as PowerBI and ArcGIS.
  • Application and Position Details :

  • In order to be considered for an interview, applicants must upload the following documents and mark them as a "Relevant File" to the submission :
  • Resume
  • Cover Letter
  • Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential / education verification. 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Libby Kleppe.
  • Benefits Highlights :

  • Regular salaried position. Pay level 3A. Located in Iowa City, Iowa.
  • Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans.
  • For more information about Why Iowa? Click here.
  • Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success. Enjoy exceptional health coverage, university-paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24 / 7 support services, well-being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.

    Iowa City offers a great quality of life with world-class performances at Hancher Auditorium, Big Ten athletics, top-ranked public schools, and outdoor recreation.

    Join us in making a difference at a leading Big Ten university and premier public research institution.

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    Engagement Coordinator • Iowa City, IA, US

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