Advisor Financial Aid

Compensation Type : Salaried

Compensation : $48,106.00

Job Summary

The Financial Aid Advisor in Student Central provides student support services related to financial aid and refers students in the areas of academic advising, admissions, and registration for all students. This position exercises discretion and independent professional judgment with respect to assisting students and parents with identifying resources needed to address their individual circumstances and potential barriers to enrolling at the College. The Advisor works closely with Financial Aid and other Student Central staff members to coordinate additional services according to the needs of students.

ESSENTIAL JOB FUNCTIONS

Student Advising & Support

• Interprets and explains financial aid processes inclusive of application, dependency appeals, special circumstance appeals, homelessness determinations, unusual enrollment history (UEH), grants, federal loans, private loans, scholarships, and academic standards. Reviews, verifies, and makes decisions on various appeals including dependency, special circumstance, SAP, and UEH.
• Guides students through processes inclusive of processing paperwork and verifying qualifiers.
• Provides information regarding program of study, next steps of enrollment, documents needed, new student orientation, placement testing, academic advising, course selection and registration.
• Facilitates in-person and virtual presentations to students, parents, and potential students both on and off campus.
• Assists students in the Student Central computer lab.
• Assists unique student populations such as veterans, foster youth, human trafficking victims, homeless students, and domestic violence survivors.
• Advises students on academic pathway tracks and course selection as related to financial aid eligibility.
• Communicates with students and parents in person, via phone, e-mail or other delivery formats as needed.

Customer Service

Administrative

Culture of Respect

Additional Duties & Responsibilities :

MINIMUM EDUCATION AND EXPERIENCE REQUIRED :

Full Time / Part Time :

Full time

Union (If Applicable) :

Scheduled Hours :

40

Additional Information

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