Industrial Engineer I Continuous Improvement & Control Tower

FreshDirectNew York, NY, United States

1 day ago

Job type

Full-time

Job description

Industrial Engineer I Continuous Improvement & Control Tower

About FreshDirect : At FreshDirect, we are reinventing the grocery experience. Since day one, our mission has been simple : bring the best, freshest food directly from the farm to peoples home faster, fresher, and smarter than anyone else.

We are not just a food company we are a technology powered, customer obsessed team building the most innovative end to end food supply chain in the industry. From proprietary routing systems to our state-of-the-art fulfillment center, every part of our business is designed to deliver unmatched quality, convenience and care. We partner directly with farmers, fishermen, and artisans to source the highest quality ingredients, then use smart data, automation, and logistics to get them to our customers door at peak freshness. Its grocery shopping reimagined and we are just getting started. If you are passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build future of food with us.

The Role

Join FreshDirect as an Industrial Engineer I Continuous Improvement & Control Tower and put your problem-solving skills to work where it counts. Youll optimize the heartbeat of our plant operations, leading to data-driven improvements that boost speed, quality, and customer satisfaction. If youre excited by fast-paced challenges and want to make a visible impact every day, this is the role for you.

What Youll Do

Subject Matter Expert on the Control Tower
Work with Control Tower team on both shifts to manage and improve Control Tower processes
Ensure compliance to Control Tower SOPs
Support projects requiring changes in Control Tower processes
Create and conduct training for new Control Tower functions
Identify and execute process improvements in Control Tower processes
Work with ERP to resolve concerns related to the Control Tower
Be the operations representative for system change management
Weekly downtime coordination
Oversee all Control Tower training
Support running the Control Tower during critical times of the year
Identify opportunities for improvement in plant operations and execute related projects
Design solutions for capacity, productivity, quality, and service
Collect and analyze data to quantify and validate process improvements
Manage projects from start to finish, including cost justification, planning, execution, training, and go-live support
Collaborate with plant operations, maintenance, engineering, ERP teams, and external vendors as needed
Provide plant operations support as needed

Qualifications

Bachelors degree in industrial engineering or related field (masters preferred)

2+ years of experience in operations, logistics, warehousing, or manufacturing

2+ years of data analysis experience, including SQL proficiency

Strong ability to collaborate across functions and lead individuals outside of direct reporting lines

Skilled at juggling multiple projects across different channels simultaneously

Excellent communication skillsable to adapt for executives, managers, and frontline employees

Comfortable in a fast-paced, dynamic environment with tight deadlines

Experience in a unionized setting and with automated systems is a plus

Hands-on knowledge of WMS and SAP preferred

Why Join FreshDirect?

Compensation : $72,625 - $85,441 (depending on experience and qualifications).

Time to Recharge : Generous PTO, Safe & Sick Leave, and Paid Holidays.

Comprehensive Health Coverage : Medical, vision, dental, and voluntary disability benefits.

Future-Ready Finances : 401(k) plan + employer match and life insurance benefits.

Workplace Youll Love : Bronx campus with on-site facilities; free parking and shuttle service for easy commute.

Growth & Development : Leadership development programs and tuition discounts.

Exclusive Perks : 20% employee discount on FreshDirect orders and wine store, on-site employee market, and engagement events.

Our Culture

We embrace an in-office culture that values collaboration and energy from working together in a shared space. We look for people who excel in this environment and who can innovate, grow, and build successful careers as part of a team.

Equal Opportunity

We are proud to be an equal opportunity employer. Fresh Direct, LLC and its affiliates do not discriminate against applicants or employees because of protected characteristics or any other factor required by law.

Disclaimer

The statements describe the general nature and level of work performed by team members in this position. They are not intended to be exhaustive. Position expectations may change as needed.

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Industrial Engineer • New York, NY, United States