User Experience (UX) Researcher

Job Description

Job Description

We are looking for a Senior User Experience (UX) Researcher to join our team. In this role, you will lead impactful research initiatives that shape product strategies and enhance user experiences across diverse digital solutions. This is a long-term contract position that offers the opportunity to collaborate with cross-functional teams and drive innovation through human-centered design principles.

Responsibilities :

• Lead strategic research projects to uncover user needs and inform product development.
• Utilize mixed research methods, including qualitative and quantitative approaches, to gather actionable insights.
• Translate research findings into personas, journey maps, and service blueprints that guide product strategies.
• Collaborate closely with product managers, designers, and engineers to integrate research outcomes into decision-making processes.
• Mentor researchers who are early in their careers by providing guidance on methodologies, analysis, and fostering growth.
• Advocate for AI-enabled tools to optimize research efficiency and data synthesis.
• Align research goals with the needs of Platform, Residential, and Component Manufacturing product lines.
• Present research insights to leadership and stakeholders, connecting user feedback to business objectives.
• Establish and refine best practices for research operations, ensuring consistency and quality in processes.
• Bachelor’s degree in human-centered design, psychology, anthropology, or a related field, or equivalent experience requiring strong attention to detail.
• At least 5 years of experience conducting UX research, especially in enterprise or complex product environments.
• Proficiency in diverse research methods, including both generative and evaluative approaches.
• Strong ability to analyze and integrate qualitative and quantitative data.
• Demonstrated success in leading research projects from inception to delivery.
• Exceptional communication skills, with the ability to present findings to executives and cross-functional teams.
• Experience mentoring or guiding early-career researchers in their growth.
• Familiarity with AI-driven workflows and tools for enhancing research processes.