Supply Chain Manager

About The Hair Shop

For over 30 years, The Hair Shop has been the trusted leader in premium human hair extensions, serving professional stylists and salons nationwide. Our products are known for uncompromising quality and reliability, helping artists deliver transformational results. As we continue to expand our sales channels, we are seeking a Senior Supply Chain Manager to ensure our global supply chain is efficient, cost-effective, and built to scale with our growth.

About the Role

The Senior Supply Chain Manager will oversee the full supply chain lifecycle, from sourcing and procurement to inventory planning, warehousing, and logistics. This leader will ensure products flow seamlessly from suppliers to our warehouse, retail stores, and ultimately to stylists and salons. The ideal candidate is both strategic and hands-on, with experience balancing cost, speed, and quality in a consumer products environment.

Key Responsibilities

• Oversee and execute THS supply chain strategy that enables business growth, market expansion, and product availability.
• With the Director of Operations, lead sourcing and procurement for manufacturing and finished goods, ensuring consistent quality standards.
• Manage and develop a team of three direct reports.
• Negotiate contracts and manage supplier relationships, with a focus on cost savings, reliability, and long-term partnerships.
• Oversee demand planning and inventory optimization to meet the needs of our customers shopping through our retail stores, e-commerce, and field sales.
• Manage logistics and distribution across company-owned warehouses, retail locations, Amazon, and other possible third-party partners. Own price / contract negotiations and vendor / service management.
• Optimize technology and tools (Netsuite, Netstock, WMS) for visibility, forecasting, and reporting.
• Track and report on KPIs such as inventory turns, fill rate, on-time delivery, and landed cost performance and manage department performance.
• Identify and mitigate risks related to sourcing, transportation, and global supply disruptions.
• Partner and collaborate closely with Operations, Sales, Finance, Marketing and Product Development to support launches, promotions, and expansion.

Qualifications

Why Join The Hair Shop?