Help at Home is hiring a Field Coordinator - we offer weekly pay Starting at $19.00 an hour!
Help at Home, LLC is the nation's leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.
Summary :
We are seeking a Field Coordinator to facilitate the completion of new client admission packets and caregiver onboarding paperwork, either in person or virtually. This role includes conducting home visits to ensure clients receive high-quality care services from Help at Home. Additionally, the Field Coordinator supports the Intake Department by handling incoming phone calls and assisting with various administrative intake tasks.
Responsibilities
- Conduct in-person or virtual visits to client homes to complete new client admission packets and perform routine quality assurance check-ins.
- Facilitate the completion of onboarding paperwork for new caregivers, ensuring accuracy and compliance.
- Manage incoming phone calls, providing assistance or redirecting inquiries to the appropriate departments as necessary.
- Maintain accurate and up-to-date records in the designated database for client admissions and caregiver onboarding requests.
- Document and submit detailed reports of home visits and other field activities in the AMS system in a timely manner.
- Provide administrative and clerical support to the Intake Department, including data entry, file management, and other intake-related tasks as needed.
Minimum Qualifications
High school diploma or GEDValid driver's licenseAccess to an insured and reliable vehicle or public transportationActive and current auto insuranceAbility to travel within the service area on weekdays between 8 : 00AM - 5 : 00PMProficient computer skillsCustomer service experience and skillsBenefits :
Our team is the foundation of our work. We offer :
Weekly payDirect deposit or cash card offeredHealthcare, dental, and vision insurancePaid time off401kOngoing, in-depth training opportunitiesMeaningful work with clients who need your helpCareer growth and experience with an industry leader with 40+years of history in a high-demand fieldOffice Hours : 8 : 00a.m.-5 : 00p.m.Field Coordinators must comply with state background screening requirements. Compensation, benefits, time off and bonuses vary by state and location, so please ask for complete details at your interview.