Public Safety Manager

Public Safety Manager

The City of Norwalk is seeking an experienced Public Safety Manager to join its Public Safety team. The ideal candidate will have a background in Public Safety or a related field and will assist the Director in planning, organizing, and coordinating activities and staff within the Department of Public Safety Operations, Dispatch, and Training sections.

The Public Safety Manager will provide leadership, direction, and technical expertise in public safety matters. Additionally, the manager will support the Director in budgeting, developing policies and procedures, and other related duties as needed.

In this role, the Public Safety Manager will supervise the department's Public Safety Officer II and III positions, as well as the Office Assistant I classification. The manager will also have indirect supervision over full-time General Unit and hourly At-Will Senior Code Compliance Inspectors, Code Compliance Inspectors, Management Analysts, Public Safety Officer I, and Office Assistant II classifications.

Essential Duties

Prepares and monitors department's budget; drafts comprehensive agenda reports and correspondence for City Council and Public Safety Commission; research related grant opportunities, prepares related grant proposals and administers current grant awards; conducts special research and projects.

Manages and participates in the development and implementation of the goals and objectives as they relate to the overall department and divisions within; ensures staff workload is completed accurately and efficiently; ensure staff follow-up as it relates to community requests for service; reviews, monitors and analyzes the effectiveness of service delivery; develops training programs, implements policies and procedures.

Plans, coordinates, directs and oversees the services and activities of the department. Identifies work assignments, projects and programs; monitors workload; evaluates work productivity, methods and procedures; assesses community needs and trends; directs appropriate department strategies.

Identifies solutions to issues relating to community calls for service; reports activity to staff and multi-agency groups; directs staff to take action to address pending issues; communicates with residents regarding further investigation and follow-up; identifies other solutions to address reported issues; provides feedback to staff and community.

Participates in regular meetings with L.A. County Sheriff's officials and liaisons to address public safety related matters; attends weekly meetings with department supervisors, specialized Sheriff task forces and multi-agency task forces.

Ensures office and field staff provide appropriate response to community; manages calls for service records; oversees logs and documentation; monitors radio traffic; establishes and maintains positive relationships with City Council, Commissions, community service groups and residents.

Manages and directs staff to properly schedule and hire Public Safety Officers (PSO) to ensure deployment to conduct daily tasks.

Maintains and oversees the purchasing of all Public Safety Department equipment.

Provides professional development for the Public Safety Officer Ill's and subordinate staff by creating training and mentoring opportunities.

Prepares and presents oral and written reports on Public Safety related programs and enforcement activity.

Other duties as assigned.

Oversees the following programs within the Public Safety Department :

• Vehicle Abatement program
• Parking Enforcement program
• Facility security program
• Special Event liaison for Rec and Park during approval process
• Employee training programs

Qualification Guidelines

Knowledge of : Public safety principles and practices; typical problems and issues associated with contract law enforcement services; causes, prevention, and control of delinquency; traffic enforcement and education; requirements of an effective municipal emergency preparedness program; interagency communication / assistance techniques and practices; municipal organization and administration; principles and practices of police administration; patrol methods; physical layout and composition of the City including special law enforcement problems; administrative practices, including contract administration; Vehicle and Penal Codes; principles of supervision.

Ability to : Apply contemporary and complex principles, practices and techniques of public safety administration, organization and operation.

Education and / or Experience

Desirable Qualifications

Master's degree in Criminal Justice, Public Administration or within a related field.

Required Licenses and Certificates

Possession of or ability to obtain an appropriate California driver's license and a satisfactory driving record.

Supplemental Information

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk, use hands to finger, handle, or operate objects, controls, or tools listed above; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.

The employee must occasionally lift and / or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee occasionally works near moving mechanical parts and is occasionally exposed to wet and / or humid conditions, fumes or airborne particles, toxic or caustic chemicals, and vibration. The noise level in the work environment is usually moderate.