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Medical Office Coordinator

Medical Office Coordinator

Kansas StaffingOverland Park, KS, US
3 days ago
Job type
  • Full-time
Job description

Medical Office Coordinator

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below :

College Park Family Care offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include :

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical, and financial wellbeing.
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more.
  • Consumer discounts through Abenity and Consumer Discounts.
  • Retirement readiness, rollover assistance services and preferred banking partnerships.
  • Education assistance (tuition, student loan, certification support, dependent scholarships).
  • Colleague recognition program.
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Do you want to join an organization that invests in you as a Medical Office Coordinator? At College Park Family Care Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. At College Park Family Care Center we have one simple goalto treat our patients and colleagues like family. We are a vibrant, growing multi-specialty group that is committed to excellence in all we do. We believe that having a servant's heart extends far beyond the walls of our practice. In recognition of this, we offer opportunities for our co-workers to be involved in medical missions locally and around the world.

We are looking for an exceptional individual to join our team! Every aspect of our practice is rooted in providing compassionate care to our patients and each other. We believe in "care with caring," which means that we will treat the "whole" youbody, mind, and spirit. We work hard to support each other and provide an atmosphere of comfort, compassion, and excellence in care to our patients and their families. If you are a healthcare professional with similar goals, this could be your opportunity to make a lasting impact in our community. If you would like to be part of a team that puts the care and improvement of human life above all else, apply now.

Seeking a Medical Office Coordinator for our practice who provides administrative expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now.

What you will do in this role :

  • Directly responsible for the efficiency and quality of patient experience relating to patient access via online scheduling, inbound phone calls, and in-person encounters; and ease and accuracy of registration processes, including collection of co-pays and deductibles.
  • Assists in hiring and selecting clerical and clinical (non-provider) practice staff in partnership with the PM II, III, PA I, or PA II.
  • Responsible for the appropriate onboarding and timely, comprehensive orientation of non-provider practice staff members in accordance with organizational standards and with shared accountability for first-year non-provider turnover metrics and performance.
  • Regularly communicate with non-provider staff individually and in staff meetings, emphasizing creating an environment that supports diversity and inclusion while encouraging and welcoming the voice of all team members.
  • Oversees the process of preparing patients for examination and treatment.
  • Establishes and maintains appropriate processes for managing inbound and outbound patient referrals.
  • Manages staff scheduling to daily levels appropriate to volume demands and in accordance with the organization's care standards and associated operating metrics.
  • Assists and provides additional frontline staffing support and coverage to maintain practice operations (answering phones, scheduling, rooming patients, etc.).
  • Maintains the practice's supply inventory, physical facilities, and core non-provider staffing in ready, functional operating conditions at all times.
  • Assists in maintaining patient files, records, and other information.
  • Compiles and condenses technical and statistical data for reports and records pertaining to operational priorities such as scheduling and volume, cancelation and no-show opportunities, etc.
  • Ensures any patient complaints are handled appropriately and timely (initial response same or next day; findings shared with appropriate members of practice, market / division, and / or other executive leadership).
  • Perform other duties as required.
  • What qualifications you will need :

  • Education : High school diploma or GED preferred. Medical Office Specialist or related practice operations certificate preferred.
  • Experience : Two or more years of medical office experience is required.
  • Certification / License : RMA, CMA or LPN certificate is beneficial. CPR Certification is preferred.
  • Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

    If you find this opportunity compelling, we encourage you to apply for our Medical Office Coordinator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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    Office Coordinator • Overland Park, KS, US

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