WJB-0626Applications Business Analyst -Lead-Wyoming Judicial Branch-Cheyenne

Overview

Applications Business Analyst Lead – Wyoming Judicial Branch – Cheyenne

Open Until Filled. This position is on-site in Cheyenne, Wyoming and some travel is required. Human Resources Contact : 307-777-8648 Adam Arreygue — aarreygue@courts.state.wy.us

General Description

The Wyoming Judicial Branch, Administrative Office of the Courts (AOC), located in Cheyenne, Wyoming, seeks to hire an Applications Business Analyst Lead to lead a team of project support specialists to deliver software / technology solutions that align with Branch goals. This role involves managing the team's workflow, mentoring support specialists, collaborating with cross-functional teams, and ensuring the successful execution of Branch projects. The Lead bridges the gap between Branch needs and technology solutions, working closely with stakeholders to define requirements, optimize processes, and drive business improvements.

The AOC assists the Wyoming Judicial Branch in fulfilling its constitutional and statutory functions by providing administrative, technical, financial, payroll, auditing, and human resources support to over 300 employees. Our goal is to provide services in an accurate, timely, efficient, and equitable manner. Cheyenne is the capital of Wyoming and a growing metropolitan area with Western heritage.

Essential Functions

• Team Leadership — Lead and motivate a team of support specialists, provide clear direction, foster collaboration, delegate tasks, and utilize team member strengths.
• Project Planning and Execution — Identify, document, and analyze business processes and requirements; develop project plans with timelines and milestones; monitor progress and mitigate risks; prepare documentation including business requirements, process flows, and technical specs; maintain project documentation; engage stakeholders to gather input and ensure buy-in for new processes or software; learn court processes and plan for new software solutions; perform application configurations and develop / test plans; address challenges to protect timelines.
• Process Improvement — Identify opportunities for process enhancements, map current processes, diagnose problems, and propose innovative solutions; prepare reports and recommendations.
• Help Desk Management — Resolve complex tickets, mentor team members, assist court clerks with complex questions, identify trends, and create checklists for common issues.
• Software Application Training — Design and deliver training with the Education Division; analyze support issues to reduce tickets; create knowledge articles and training guides.

Perform other duties as assigned by the Chief Technology Officer.

Preferences / Agency Requirements

Preference may be given to candidates with direct knowledge and work experience with Branch software applications, projects, and / or case management systems.

Knowledge, Skills, and Abilities

This position requires the ability to :

This position requires skills in :

This position involves knowledge of :

Minimum Qualifications

Education : Bachelor's degree in business, computer science, information technology, legal studies, management of information systems, project management, or a closely related field

Experience : Three (3) or more years of business analyst, software applications, case management, legal support, court operations, or project management experience

OR Six (6) years of combined, relevant work experience without a degree

Physical Working Conditions

This position requires mobility to work in a typical office setting. The applicant must be able to :

Notes

How to Apply

Interested applicants must submit a Branch application, cover letter, and resume. View all available positions and complete the online application process at the provided site. For questions, contact recruiter@courts.state.wy.us.

Veterans : Veterans or surviving spouses may qualify for veterans preference by completing the Veteran's Preference section and attaching a Form DD214 to the application.

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonable accommodations for qualified applicants with disabilities.

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