VP, Global Claims Delivery

VP, Global Claims Delivery

Company : Everest Global Services, Inc.

Job Category : Technology

About Everest : Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.

About the Role

As the VP of Global Claims Delivery, you'll play a pivotal role in driving strategic initiatives across our Global Claims Technology team, based at our U.S. headquarters in Warren, New Jersey. This hybrid role offers the flexibility of working 3 days onsite and 2 days remotely. In this position, you'll be responsible for delivering high-impact technology solutions that support claims operations worldwide. Your strong communication skills and leadership will ensure programs are executed with excellence-on time, within budget, and aligned with business goals. You'll be at the forefront of innovation, shaping the future of claims delivery through process optimization and strategic execution.

Responsibilities

• Drive end-to-end delivery of strategic outcomes in alignment with stakeholders across business and technology.
• Implement the overall technology vision of the products / programs, keeping in mind cross-functional impacts and integrations between Global Claims platforms and other applications across the enterprise.
• Own and deliver the technical deliverables across programs and be accountable for the implementation across US, UK & Ireland, Europe, LATAM, and APAC regions.
• Provide management oversight and lead cross functional teams across regions to ensure alignment of program deliverables with business outcomes.
• Collaborate with internal and external stakeholders including Product Owners, Business SME's, Release Train Engineers, Solution Architects, Tech Leads, Scrum Masters, Application Engineers, and Platform Partners.
• Ensure timely delivery by identifying bottlenecks and removing impediments. Identify cross project dependencies, analyze risks, and ensure mitigation of potential risks.
• Build an environment that promotes continuous improvement and innovation. Deliver business outcomes through excellence in delivery.
• Provide technical guidance and leadership, collaborate with architecture teams to drive solution, and lead the integration with insurance applications across the organization.
• Own program status communications and dashboards. Drive steering committee meetings and senior executive level governance meetings.
• Mentor / Coach a team of Release Train Engineers, Application Engineers, Product Analysts, and Quality engineers. Inspire / Influence teams to achieve success.
• Build an environment for continued success. Strive to understand our customers, our colleagues, and key stakeholders, valuing openness and building understanding and trust.

Work Experience and Qualifications

The base salary range for this position is $225,000 - $265,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications, and work location. All offers include access to a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and