Sr. Cyber Security Analyst – ZScaler

Role : Sr. Cyber Security Analyst ZScaler

Responsibilities :

• Provide guidance, installation, implementation, and support of ZScaler infrastructure.
• Perform ruleset upgrades and deliver ZIA reporting.
• Support Change Management processes and adhere to SOPs.
• Respond to requests / incidents within SLA.
• Collaborate with project / program management and attend meetings.
• Train stakeholders on solution administration and use.
• Participate in special projects and provide on-call support.
• Submit weekly and ad-hoc status reports.

Required Skills :

Associate's degree in STEM or equivalent experience.

3+ years of Cyber Security experience.

Hands-on ZScaler experience.

2+ years in large-scale enterprise environments.

Ability to obtain / maintain MBI / T2 clearance.

Networking and DNS fundamentals.

Experience with routing, traffic inspection, ZIA / ZPA / ZDX setup.

Familiarity with Syslog, GRE / IPSec, NAT, subnetting.

Experience with Service Edges, App Connectors, ZTNA policies.

Exposure to firewall policies, PAC files, proxy chaining.

Integration experience with Okta, CyberArk, Splunk.

Troubleshooting across distributed architectures.

SSL inspection, VPN, MFA, identity providers.

ServiceNow experience.

Desired Skills :

ZScaler or Security+ certification.

Experience with MS Office Suite, Visio, SharePoint, MS Teams.

Familiarity with MS Teams Planner, ServiceNow, JIRA.

Strong technical and analytical skills.

Experience with vulnerability communication and risk posture.

ZScaler best practices knowledge.

Top Skills :

CyberArk

Cyber Security

Okta Identity Management

ZScaler Architecture

Public Trust Clearance (preferred)

Security+