Housing Program Manager

Housing Manager

The Housing Manager provides administrative and operational leadership for The Center for Family Safety and Healing's housing services and joint leadership of the 24 / 7 Domestic Violence Hotline. This role oversees the design, implementation, and ongoing operation of housing initiatives, including HUD-funded Rapid Rehousing and Transitional Housing programs, to expand survivor housing options, reduce barriers, and provide supportive services that promote safety, healing, and long-term housing stability for domestic violence survivors in Franklin County.

Essential Functions :

Program Development & Implementation

• Design, Launch and Manage RRH Program

Review and apply HUD guidelines and CoC standards to ensure compliance.

Build partnerships with landlords, property managers, and housing authorities to secure affordable housing units.

Develop housing program policies for eligibility, assistance duration, rental assistance parameters, and service levels.

Co-Manage the 24 / 7 DV Hotline

Support hotline operations in collaboration with the Intake team to ensure efficient call triage, timely crisis response, and connection to housing or advocacy services.

Provide leadership and supervision to Community / Housing Advocates and the Housing Resource Specialist.

Oversee timely, accurate data entry into Penelope and HUD-required systems; conduct regular audits.

Train housing staff in trauma-informed care, housing navigation, HUD program requirements, and RRH best practices.

Education Requirement :

Licensure Requirement :

(not specified)

Certifications : (not specified)

Skills :

Experience :

Physical Requirements :

OCCASIONALLY : (none specified)

FREQUENTLY : (none specified)

CONTINUOUSLY : (none specified)

Additional Physical Requirements performed but not listed above : (not specified)