Human Resources Operations Specialist

Job Description

Food For The Poor, one of the nation's largest international relief and development organizations, does much more than feed millions of the hungry poor primarily in 17 countries of the Caribbean and Latin America. This interdenominational Christian ministry provides emergency relief assistance, clean water, medicines, educational materials, homes, support for orphans and the elders, skills training and micro-enterprise development assistance.

"Join us in our mission to serve the poorest of the poor".

Position Overview :

The HR Operations Specialist plays a key multi-dimensional role in ensuring the smooth functioning of HR processes, systems, and team members' experiences within FFTP. Strong knowledge of HRIS PAYCOM implementation and maintenance of modules like ATS, Payroll, Performance Management and Benefits is a MUST.

This role requires PAYCOM HRIS administration and maintenance, benefits coordination, new hire onboarding, HR process management, payroll review, and employee engagement initiatives. Acting as a vital link between team members, HR leadership, and internal systems, this role ensures that HR operations remain efficient, compliant, and employee focused .

In addition to managing HR technology and data accuracy, the HR Operations Specialist is responsible for conducting New Hire Orientation and facilitating onboarding , ensuring that new employees have a seamless and engaging introduction to the organization. This role also supports internal team member communication mechanisms , helping to keep employees informed about HR policies, company initiatives, and engagement programs.

With strong attention to detail, technical expertise, and a passion for employee experience, this role contributes to enhancing HR operational efficiency, improving employee engagement, and driving compliance across HR functions . The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and is committed to continuous improvement in HR operations.

Success in this role requires strong communication skills , the ability to effectively interact with team members at all levels, and a commitment to maintaining confidentiality and demonstrating integrity in all HR-related matters. As part of a Christian faith-based organization , this individual should be able to work in alignment with the organization's mission, values, and culture while ensuring HR practices are inclusive, supportive, and reflective of the organization’s guiding principles.

With a high level of professionalism, discretion, and ethical responsibility , this role contributes to enhancing HR operational efficiency, improving employee engagement, and driving compliance across HR functions . The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and is committed to continuous improvement in HR operations while upholding the organization’s faith-driven mission and values .

Key Responsibilities :

HRIS Administration (35%)

• Maintain, update, and optimize HRIS system (Paycom), ensuring data accuracy and system efficiency.
• Generate reports and dashboards for HR metrics, compliance, and leadership review.
• Provide technical support and training to team members and managers on HRIS functionalities.
• Support system upgrades, integrations, and troubleshooting with IT as needed.

New Hire Orientation & Onboarding (15%)

HR Process Administration (15%)

Benefits Coordination (15%)

Employee Communication & Engagement (10%)

Event Coordination (10%)

Payroll Review (10%)

Qualifications & Experience :

Technical & HR Skills :