Mid-Level Claims Reviewer

Mid-Level Claims Reviewer

The Mid-Level Claims Reviewer supports the claims process by reviewing, evaluating, and documenting claims for disaster-related losses. This role ensures adherence to federal regulations and policies, assists claimants in navigating documentation requirements, and contributes to a customer-focused, efficient claims lifecycle. Mid-level reviewers also identify when site inspections or SME support is needed.

Key Responsibilities / Accountabilities :

• Ability to understand and interpret complex federal policy language, including relevant statutes, regulations, policies, guidance, and directions.
• Proficiency in administrative activities within an organization including customer service, data management, records management, time management, workload balancing, data reporting and tracking, and other administrative duties.
• Customer service, excellent written and verbal communication skills and knowledge and ability to explain policy and regulations to claimants, FEMA staff, and other stakeholders.
• Proficiency in using administrative software, claims management software, databases, and other technology tools that facilitate claim processing, documentation, and communication.

Basic Qualifications :

About APTIM :

APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence.

What you can expect from APTIM :

As of the date of this posting, a good faith estimate of the current pay range for this position is $25.00 to $30.67. Compensation depends on several factors including experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.

Employee Benefits :

Aptim Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace.

Medical, vision, and dental insurance :

Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.

Life insurance

Short-term and long-term disability insurance

401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here : APTIM 2025 401(k) Plan Features.

Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)

Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may make their request known by e-mailing HRQuestions@cbifederalservices.com or calling 855.343.5600 for assistance. EOE / Vets / Disability