Patient Service Representative

Patient Service Representative

The primary duties of this position include :

• Scheduling incoming orders from providers
• Answering calls from providers, patients and LHR sites for all scheduling and insurance needs
• IVT : verifying eligibility, verifying pre-cert requirements and submission

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.

When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will :

You Are : Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations. Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service.

To Ensure Success In This Role, You Must Have : High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical / radiology office experience is preferred.

We Offer : Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.