Director - Custodial Operations

Job Description
Job Title: Director - Custodial Operations

Job Type: Full-Time

Location: Fort Wayne, IN (On-site)

Industry: Facilities Management / Education

Experience Level: Director

Education Required: Bachelor's degree preferred (or equivalent experience)

Visa Sponsorship: Not available

Relocation Assistance: Yes

Travel: Minimal

About the Role:

We are seeking a highly motivated Director of Custodial Operations to oversee facilities management for a large K-12 school district. This role centers on custodial operations with some oversight of grounds and maintenance services. The Director will lead and develop staff, ensure top-quality service delivery, and maintain strong client partnerships.

Key Responsibilities:

Manage custodial operations for a K-12 school district; oversee some grounds/maintenance; lead and develop staff; ensure client satisfaction; manage budgets and reporting; ensure compliance with regulations; drive business results and operational excellence.

• Provide overall management of custodial operations with limited oversight of grounds and maintenance.
• Lead, develop, and mentor a diverse team; foster staff growth and career development.
• Ensure compliance with operational, safety, and regulatory standards.
• Drive efficiency in custodial services, including floor care and equipment use.
• Manage financial performance, budgeting, and reporting.
• Engage directly with clients and stakeholders, including executive leadership.
• Oversee project management, purchasing, and subcontracting as needed.
• Build and maintain strong client and community relationships.

Requirements

Must-Have Qualifications

• 5+ years of experience in Facilities Management, with emphasis on custodial operations (K-12 or higher education preferred).
• Strong leadership skills with proven ability to manage and develop staff.
• Exceptional customer service, communication, and relationship-building skills.
• Experience in project management and financial/budget management.
• Knowledge of custodial operations, floor care, and related equipment.

Nice-to-Have

• Certified Facilities Manager (CFM) or related certification.
• Bachelor's degree strongly preferred.
• Knowledge of mechanical, electrical, plumbing, and HVAC systems.
• Experience in multi-unit facilities leadership.

Benefits

Comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, company holidays, tuition reimbursement, and career growth opportunities.