Member Services Representative, AACU Loan Processing

Join The American Airlines Lending Solutions Team

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

This job is a member of the Lending Solutions team within the American Airlines Credit Union. The role is responsible for working directly with Loan Officers and American Airlines Credit Union members to make the lending experience the best it can be.

What you'll do :

• Answers a high volume of calls in the Phone Loan Department
• Collects data and documentation for loan applications in compliance with Credit Union policies, procedures and NCUA regulations
• Inputs data in LINK loan origination system
• Closes and disburses loan funds
• Cross sells additional loan products
• Completes electronic documents
• Processes mail, faxes and emails
• May be required to work a rotating Saturday schedule
• The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his / her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

All you'll need for success :

Minimum Qualifications- Education & Prior Job Experience :

Preferred Qualifications- Education & Prior Job Experience :

Skills, Licenses & Certifications :

What you'll get :

Feel free to take advantage of all that American Airlines has to offer :

Feel free to be yourself at American. From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

Equal Employment Opportunity / Affirmative Action Policy

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices : hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.