Senior Transformation Coach

Must have :

• Strong storytelling and visualization for executive and hotel audiences
• Ability to translate Hyatt's framework into actionable, sustainable practices across diverse teams
• Recognized coaching credentials (ICP-ACC, SPC, or equivalent) preferred
• Experience collaborating across cultures in global, matrixed, and hospitality contexts

Description :

Seeking a Senior Transformation Coach to accelerate Hyatt's global transformation by embedding Hyatt's proprietary framework built on agile principles across corporate, regional, and hotel teams. This role enables leaders, strengthens collaboration, and builds capability to enhance speed and impact enterprise-wide. Experience with Gen AI enablement and emerging tools is highly valued as Hyatt advances digital and operational agility across hotels and supporting functions. The position involves close partnership with leaders at all levels and may require occasional travel to hotel or regional sites.

Position Responsibilities :

Learn, apply, and coach Hyatt's transformation framework across business, technology, and hotel operations

Partner with leadership to evolve roadmaps, maturity models, and success metrics

Coach executives, property leaders, and delivery teams on adaptive, guest-centered ways of working

Facilitate workshops and retrospectives to improve collaboration and alignment

Lead initiatives that evolve operating models, governance, and decision-making practices

Mentor internal coaches and change agents to build sustainable capability

Support AI enablement by guiding teams to apply Gen AI responsibly in decision-making, workflow, and knowledge sharing.

Experience and Qualifications :

6 10 years leading organizational transformation or large-scale change initiatives

Proven experience coaching senior leaders, including property and regional operations

Familiar with agile, lean, and systems-thinking principles adaptable to Hyatt's framework

Skilled in facilitation, communication, and stakeholder influence across functions

Experienced working across business, technology, and hotel environments

Awareness of Gen AI tools and practical business applications

Fluency in multiple languages (spoken, read, written) highly valued

Proficiency in MS PowerPoint, Excel, and reporting dashboards.

Education :

Bachelor's degree in Business, Technology, Organizational Development, or related field required