Senior Manager, Finance Transformation & AI Enablement

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

As part of Lumen’s Finance Modernization and Simplification (M&S) initiative, the Senior Manager of Finance Transition & AI Enablement will lead the end-to-end transition of key finance functions from the U.S. to our shared services hub in India. This highly visible role will work closely with Finance leadership, Global Process Owners (GPOs), and the AI Finance Pod to document processes, enable automation, and ensure a seamless transition. The Senior Manager will play a pivotal role in embedding digital and AI capabilities into future-state processes

The ideal candidate will lead with a growth mindset, embracing ambiguity and championing innovation through AI, automation, and emerging technologies, while inspiring teams to adapt and thrive in a rapidly evolving digital finance landscape.

Location

This is a remote position open to candidates based anywhere in the U.S., with a preference for those based in the Denver, CO metro area. International travel will be required for this position (20-30% expected).

The Main Responsibilities

1. Transition & Operational Leadership

Lead planning and execution of finance function transitions (R2R, P2P, Q2C, FP&A support) from the U.S. to India Shared Services.

Ensure detailed process documentation, readiness assessments, knowledge transfer, and stabilization.

Monitor transition progress against defined KPIs, SLAs, and risk management plans.

Collaborate with leadership teams to ensure minimal disruption to business operations.

2. Transformation & Digital Enablement

Partner with GPOs and the AI Finance Pod to re-engineer workflows integrating AI agents and automation.

Identify AI use cases across reconciliations, financial reporting, and query management.

Ensure automation is embedded pre-transition to accelerate post-migration efficiency.

Leverage analytics and dashboards for performance tracking and process optimization.

3. Governance, Controls, and Compliance

Ensure compliance with SOX, GAAP, and internal control frameworks during and after transition.

Establish robust documentation for audit readiness and financial accuracy.

Support control testing and remediation as processes transition offshore.

4. People Leadership

Lead a cross-functional team driving process documentation and transition execution.

Promote collaboration, accountability, and a culture of innovation.

Coach and mentor team members through transition cycles.

5. Stakeholder Partnership

Act as a liaison between U.S. finance leadership and India Shared Services.

Provide regular updates to the VP and M&S PMO.

Collaborate with IT, AI COE, and business stakeholders to prioritize digital enablers.

Key Deliverables

Successful transition of U.S. finance functions to India with no operational disruption.

Integration of AI-enabled workflows pre-transition.

Improved process efficiency and accuracy metrics.

Documented process maps and standardized SOPs.

Measurable post-transition productivity improvements.

What We Look For in a Candidate

Required :

10–12+ years of progressive experience in finance transformation, shared services, or global business services (GBS).

Bachelor’s degree in Finance, Accounting, Business Administration, or related field.

Proven track record in leading large-scale transitions of finance functions, including offshoring and process migration to strategic locations across geographies.

Hands-on experience with ERP platforms (SAP, Oracle, Workday or comparable) and finance automation tools.

Demonstrated expertise in AI enablement and automation integration within finance workflows.

Experience managing cross-functional teams and driving change in a matrixed global organization, with proven ability to coach, mentor, and inspire teams through transformation cycles.

Strong familiarity and understanding of SOX compliance, GAAP standards, and internal control frameworks.

Willing and able to travel internationally (including to India).

Preferred :

MBA or equivalent advanced degree or professional certifications.

Prior work in or with global accounting firms or technology companies.

Familiarity with Salesforce, Palantir, AWS, or Microsoft platforms is a plus.

Exposure to automation, AI-driven finance solutions, and digital enablement initiatives.

Deep knowledge of audit readiness, control testing, and regulatory adherence.

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$129,639 - $172,852 in these states : AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$136,121 - $181,494 in these states : CO HI MI MN NC NH NV OR RI

$142,603 - $190,137 in these states : AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and / or sales compensation) as you move through the selection process.

Learn more about Lumen's :

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Bonus Structure

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Requisition # : 340606

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and / or motor vehicle reports and / or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page () . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

11 / 20 / 2025