DHL Job Opportunity
What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world. DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start your career with DHL today
Key Responsibilities :
- Provides customer service, sales and operational support for the Service Center
- Answers phone and greets visitors
- Resolves billing problems in relation to the Service Center
- Research shipment tracking requests and provides feedback; attempts to resolve misplaced shipments
- Communicates with Sales / Service to resolve customer problems
- Assists with operational procedures including sorting, loading / unloading activities, shipment processing and documentation, manifesting, bagging, sending shipment status information, and accepting / securing over-the-counter payments
- Dispatches pick-up and delivery information in a timely and efficient manner; arranges daily pick-up schedules
- May process or prepare import / export documentation and assist in the customs clearance process in some markets
Skills & Qualifications :
High School Degree or Equivalent requiredPrevious experience in customer service / support or related fieldStrong Communication Skills (both oral and written)Proficient in Microsoft Office Products (Outlook, Excel, Word)Must pass FAA, TSA, and CBP background and security checks to acquire a SIDA badge to workPhysical Requirements :
Must be able to lift seventy (70) lbs. occasionallyMust be able to lift forty (40) lbs. frequentlyMust be able to walk, climb stairs, reach overhead, squat, bend, kneel, stoop and crouch repeatedlyEmployee Benefits & Incentives :
Competitive PayBonus / Incentive ProgramsRetirement Savings 401K with company matchMedical, Dental, Vision, well-being programsTuition ReimbursementGenerous Paid Time Off Starting at 4 Weeks (PT / FT)Paid LeaveEmployee Discount ProgramEmployee Assistance & Work Life ProgramOutstanding training opportunitiesDHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.