Business Services Manager, Senior

Salary : $127,878.40 - $177,132.80 Annually

Location : 1055 N. Main St., Santa Ana

Job Type : Full-Time Regular

Job Number : 8163MA-1025-027 (O)

Department : Child Support Services

Opening Date : 10 / 21 / 2025

Closing Date : 11 / 4 / 2025 11 : 59 PM Pacific

CAREER DESCRIPTION

Business Services Manager, Senior

Salary may be negotiable within the above range, based on position requirements and the successful candidate's qualifications, subject to appropriate authorization.

THIS RECRUITMENT IS OPEN TO THE PUBLIC

This recruitment will be open for a minimum of five (5) business days and will remain open until 11 : 59 p.m. (PST) on Tuesday, November 4, 2025 Qualified applicants are encouraged to apply immediately.

This recruitment will establish an open eligible list to fill current and future Business Services Manager, Senior

vacancies within Child Support Services.

CHILD SUPPORT SERVICES

Child Support Services (CSS) is an award-winning, forward-thinking agency of over 312 professionals, dedicated to helping parents financially support their children. The core mission is assisting parents in establishing paternity, establishing financial and medical child support orders, and facilitating the payment of that support through various means, including court action. Under the direction of the Department Director, CSS delivers human services to the community based on a balanced approach emphasizing customers, staff, business efficiencies, and performance. CSS also works in close partnership with the Orange County Superior Court, California Department of Child Support Services, and other local child support agencies throughout California.

Click for more information of Child Support Services.

Click for more information on the County of Orange.

THE OPPORTUNITY

CSS has an opening for a Business Services Manager, Senior in the Administrative Services Division of the Department.

The key job duties for the Business Services Manager, Senior include, but are not limited to the following :

• Manages the development and administration of the annual County and State budget, Strategic Financial Plan, Quarterly Budget Augmentation requests, Available Financing Report, and budget variance explanations.
• Oversees accounting activities, such as payroll, accounts payable, and employee reimbursement processes.
• Oversees the state claim process to ensure compliance with state and federal regulations.
• Oversees the development of Agenda Staff Reports (ASR), including recommendations to the Board of Supervisors, Plans of Cooperation, and Memorandums of Understanding.
• Evaluates internal controls to identify gaps and / or risks to mitigate impacts to the department.
• Coordinates and responds to County and State audit processes and makes recommendations for corrective action plans.
• Oversees procurement and vendor management activities, including the oversight of contract development, working collaboratively with the County Procurement Office.
• Oversees the life cycle of County and State assets to ensure effective management and accurate recording of acquisitions and disposals in compliance with County, state, and federal regulations.
• Prepares financial analyses (e.g., financial trends, historical expenditure / revenue analysis, multi-year budget scenarios) to support resource allocation, fiscal decision-making, long-term planning, and exploration of additional funding opportunities while minimizing impacts to future funding.

DESIRABLE QUALIFICATIONS & CORE COMPETENCIES

The ideal candidate will possess a minimum five (5) years of professional experience directly related to the competencies and attributes listed below and at least two (2) years of direct supervisory experience.

Professional & Technical Expertise

Accounting, finance, and budgeting

Critical Thinking | Innovative Problem Solving

Leadership & Team Development

Communication & Relationship Building

Strategic Planning & Operational Execution

MINIMUM QUALIFICATIONS

Click here to learn more about the Minimum Qualifications for the Business Services Manager, Senior classification as well as the physical & mental requirements and the environmental conditions.

Special Requirements : Must pass a background investigation to the satisfaction of the Department of Child Support Services.

RECRUITMENT PROCESS

Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.

Application Screening (Refer / Non-Refer)

Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applications exhibiting qualifications as listed in the job bulletin will be referred to the next step.

Application Appraisal Panel (AAP) | Application Review (Weighted 100%)

An Appraisal Panel of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above.

Based on the Department's needs, the selection procedure listed above may be modified. All applicants will be notified of any changes in the selection procedure.

Eligible List

Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

Please note : The information you provide on your application and / or response to the supplemental questions may be used as a scoring device, so please be thorough and complete in your response. "See Resume" is not a qualifying response and will not be scored in lieu of the required information.

Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

ADDITIONAL INFORMATION

EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE : User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam / junk folders, and / or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.

FREQUENTLY ASKED QUESTIONS :

Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, contact Cindy Mora at or (714) 245-6265.

EEO INFORMATION

Orange County, as an equal employment opportunity employer,

encourages applicants from diverse backgrounds to apply.

Administrative Management

In addition to the County's standard suite of benefits such as a variety of health plan options, sick and vacation time and paid holidays we also offer an excellent array of benefits such as :

Click for information about benefits offered to County of Orange employees.

01

The information you provide will be used to evaluate your qualifications, so please be specific in your response. Resumes will not be accepted in lieu of completing these questions. Your responses should highlight all of the areas in which you have experience. Be specific as to the name of the employer, duties and length of service. Responses of "See Work History" or copying and pasting will not be accepted in lieu of required information. If you have no experience, write "N / A". Please be concise and specific. By selecting yes below, you acknowledge that you have read and understand this application requirement.

02

Of the following options, please select the option which best describes your qualifications for the Business Services Manager, Senior classification : NOTE : A Bachelor's degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for one (1) year of the required experience. A Master's degree in accounting, finance, human resources, business, public administration, healthcare administration or related field may substitute for two (2) years of the required experience.If you select either of the degrees below, you must attach proof of education. Unofficial transcripts or diploma(s) are acceptable at the time of submission. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Services (N.A.C.E.S.)

03

Describe your experience in collaborating to build consensus to ideas / proposals, set goals and implement departmental policies or changes impacting various levels of staff. Outline the steps you took to plan, develop, execute, and evaluate outcomes. NOTE : "See Resume" is not a qualifying response. If you have no experience, write "no experience."

04

Describe a situation where you used strategic thinking to identify a complex problem, evaluate potential solutions, and deliver meaningful results. How did you decide what information needed to be escalated, and what was the outcome of your decision?" NOTE : "See Resume" is not a qualifying response. If you have no experience, write "no experience."

05

Describe your experience in managing administrative & financial processes, including but not limited to budgeting, accounting, and financial reporting & purchasing. In your response, include the job title, the length of time in each relevant position, specific examples of the size and scope of responsibility you handled, the systems or tools used, and any improvements or efficiencies you implemented. NOTE : "See Resume" is not a qualifying response. If you have no experience, write "no experience."

06

Outline your experience in managing financial audits (e.g., internal, external, compliance). In your response, include your role in preparing for and responding to the audits, the framework used in audits, and any outcomes or improvements that resulted. Be sure to include job titles and the length of time in each relevant position. NOTE : "See Resume" is not a qualifying response. If you have no experience, write "no experience."

Required Question