Description
Job Title : Associate Manager in Training
Who we are :
GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly.
By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.
GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at gogreendrop.com.
[Footnote disclosure : GreenDrop® is a for-profit company and registered professional fundraiser where required.]
What you can expect :
- To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
- An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
- We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
What you get :
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including :
Bundled health plans such as medical, Rx, dental and visionCompany-paid life insurance for extra protection and peace of mindPrograms to stop smoking, diabetes management coaching, and on demand care options.A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.Paid time off from work for leisure or other hobbies.A range of mental health services to assist you in managing daily life.What you’ll be working on :
Train and coach new employees, as well as existing employees on all company policies and proceduresMust be able to travel between 7 to 15 sites on a regular basisSupports the Associate Manager by participating in the interview process i.e., may review applications, conduct interviews, and make recommendations on the selection of talent as well as assists the Associate Manager with completing onboarding activitiesEnsure timely requests of all pickups are communicatedIndependently and collaboratively interacts with donors while exercising good judgment, maintaining a positive and optimistic disposition, and demonstrating a successful customer focused mindsetAble to work independently without supervision and hold a high level of integrityBuilds a culture of customer service by providing donors with friendly, helpful and efficient service in every interaction i.e., make eye contact, greet customers and donors and thanks the donor on behalf of the nonprofit partner while appropriately representing the GreenDrop brand in uniformAssists donors with donated merchandise, including unloading donations from vehicles; treats donated items respectfully; communicates the company’s nonprofit relationship; and invites donors to “come back again” and to encourage their family and friends to do the same.Work efficiently and call for additional assistance as needed.Follows standards in place to protect Team Members and donors to provide a safe environment to work which includes but is not limited to, picking up loose items on the floor, cleaning up breakages or spills, cleaning and disinfecting to required standards, and following product safety guidelinesTakes responsibility for reporting any hazard or injury to management and communicates in a timely matter, any maintenance issuesWear tablet holder while recording donor information in company iPadAssist truck driver loading and unloading duties during donation pick-upsContinuously organize donations in the stock room throughout the shiftComplete and send daily and weekly supply needs to the Associate ManagerWill report directly to the Associate ManagerOther duties assigned by managerWhat you have :
Demonstrates strong customer service skills with honesty and integrity in executionAbility to identify problems and recommend solutionsAbility to lead within a team environmentAttention to cleanliness, organization, and detailReliable transportation and commitment to attendance and punctualityAbility to communicate orally and in writing and possess excellent verbal and written communication skillsAbility to set priorities, meet deadlines and multi-task with minimal supervisionAbility to work independently or as part of a teamAbility to maintain confidentiality of all informationBasic math skillsWorking knowledge of Microsoft Office including Word, Excel, and Outlook.Willing and able to work a flexible schedule as position dictatesSatisfactory pass physical and background examsClean driving recordAbility to work within Saver’s cultureMinimum Required Education, Training and Experience :
High school degree or equivalentMinimum of 1 year in a supervisory customer service rolePhysical Requirements :
Reaching overhead 30% of timePushing and pulling 65% of timeStanding 100% of timeBending and crouching 60% of timeRepetitive use of hands 70% of timeGrasping items with hands 80% of timeLifting and carrying 50 lbsTools and Equipment Used :
Cell phone and / or laptop for data entryCell phone to communicateUse all company supplied safety equipment as defined in the operating and safety manualsFLSA : Hourly
Travel :
Must be able to travel between 7-15 sites on a regular basis within geographic territory as well as assist in neighboring territories when neededCar travel within their territory continuouslyMay be asked to travel to outside territories that travel by air within the United StatesWork Type / Location :
283 Dawsonville Hwy, Gainesville, GA 30501
3843 Highway 53, Hoschton, GA 30548
Savers is an E-Verify employer