Technical Sales Architect Developer Platform & Integrations

Technical Sales Architect

As a Technical Sales Architect focused on Developer Platform & Integrations, you will partner with the ZoomDeveloper team to help define how Zoom's platform connects with the broader enterprise technology ecosystem. You'll serve as the integration SME and ultimate escalation point for pre-sales engineers, helping connect the dots between Zoom's developer platform, AI capabilities, workflows, and third-party integrations.

About the Team

The Technical Sales Architecture (TSA) team at Zoom is foundational in shaping and delivering trusted technical solutions for our customers. We work closely with product, sales, engineering, and customer experience teams to ensure our platform meets the dynamic needs of diverse industries. TSAs bring technical expertise and leadership to support our field teams and drive long-term customer value.

Responsibilities

• Enabling pre-sales engineers on integration architecture, minimizing customer escalations while ensuring field teams can position platform capabilities.
• Guiding customer architecture decisions related to Zoom developer best practices and third-party system integration.
• Maintaining fluency in modern integration methods including iPaaS platforms, workflow automation, agent frameworks, and emerging standards such as MCP and agent-to-agent protocols.
• Collaborating with product and engineering teams to gather market feedback and help connect capabilities across Zoom Developer platform, AI platform, and workflows.
• Developing and delivering enablement content including training sessions, demos, reference architectures, and technical deep-dives.
• Representing Zoom in customer briefings and technical discussions focused on Zoom platform extensibility.

What We're Looking For

35+ years in customer-facing technical roles including solutions architecture, sales engineering, or integration specialist work, with demonstrated experience in platform integrations and API architecture. Good understanding of integration architecture, data flow, and iPaaS platforms (Workato, Zapier, n8n, etc.). Demonstrate ability in writing code and scripting (Python, JavaScript, or similar) with ability to read, debug, and discuss technical implementations. AI fluency demonstrated through adoption of AI-assisted development tools (Cursor, Claude Code, etc.) and understanding of MCP, agent frameworks, and workflow orchestration patterns. Able to present complex architectures clearly to both technical and business audiences.

Salary Range

Minimum : $174,500.00 Maximum : $389,400.00 In addition to the base salary and / or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note : Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description / posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us knowwe're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.