Talent.com
Remote Automotive Sales & Service Representative

Remote Automotive Sales & Service Representative

Teleperformance USABirmingham, AL, US
8 hours ago
Job type
  • Full-time
  • Remote
Job description

Category : Customer Service / Support

About TP

TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include :

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

TP and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!

At this time, TP can only offer employment to individuals located in the following states : AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.

Your Responsibilities

As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.

  • Connect with customers via phone / email / chat / and or social media to resolve their questions or concerns
  • Calmly attempt to resolve and de-escalate any issues
  • Escalate interactions when necessary and appropriate
  • Respond to requests for assistance and / or possible processing payments
  • Track all call related information for auditing and reporting purposes
  • Provide feedback on call issues
  • Upsell if required
  • We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.

    Qualifications :

  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and / or sales experience preferred.
  • College degree preferred but not required.
  • Key Competencies :

  • Process Excellence :  Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration :  Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication :  Outstanding communication, listening, and analytical skills.
  • Organizational Skills :  Strong organizational and problem-solving skills.
  • Emotional Intelligence :  Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness :  Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking :  Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented : Proactive approach to problem-solving with a focus on creating a positive customer experience.
  • Work from Home Requirements :

  • Internet Requirements :
  • Minimum subscribed download rate equal or exceeds 25.0 Mbps

  • Minimum subscribed upload rate equal or exceeds 10.0 Mbps
  • ISP must have no packet loss and ping under 50ms
  • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
  • Proof of internet speed required
  • Clean and quiet workspace
  • Be Part of Our TP Family

    It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

    EOE / Disability / Vets

    Create a job alert for this search

    Automotive Sales Representative • Birmingham, AL, US

    Related jobs
    • Promoted
    Sales Representative

    Sales Representative

    SpectrumBirmingham, AL, US
    Full-time
    Spectrum Residential Connectivity Outside Sales Representative.Sounds like you? If so, a career as a Spectrum Residential Connectivity Outside Sales Representative may be right for you.With an entr...Show moreLast updated: 13 days ago
    Automotive Sales Professional

    Automotive Sales Professional

    Perpetual Labor Sourcing LLCGardendale, AL, USA
    Full-time
    Quick Apply
    Monday - Friday : 9 AM - 6 PM; Saturday : 9 AM - 3 PM; Sunday : By Appointment.We are currently seeking motivated.Automotive Sales Professionals. Our client serves a diverse clientele, ranging from.If ...Show moreLast updated: 30+ days ago
    • Promoted
    Sales

    Sales

    Edwards Chevrolet DowntownBirmingham, AL, US
    Full-time
    Job Summary : The Automotive Sales Associate / Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers fee...Show moreLast updated: 30+ days ago
    • Promoted
    Field Sales Representative

    Field Sales Representative

    Alabama StaffingBirmingham, AL, US
    Full-time
    Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home.Field Sales Representatives at AT&T are driven to connect every interaction ...Show moreLast updated: 25 days ago
    • Promoted
    • New!
    Remote Automotive Sales & Service Representative

    Remote Automotive Sales & Service Representative

    Teleperformance USABirmingham, AL, US
    Remote
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...Show moreLast updated: 7 hours ago
    • Promoted
    Remote Sales Representative (50k-90k per year)

    Remote Sales Representative (50k-90k per year)

    Professional CareersHoover, Alabama
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are ready to schedule ...Show moreLast updated: 18 days ago
    Remote Sales Career Opportunity

    Remote Sales Career Opportunity

    SureGuardBirmingham, AL, US
    Remote
    Full-time
    Quick Apply
    Embark on Your Career as a Sales Representative!.Join our esteemed team recognized by Entrepreneur Magazine, Forbes, and Inc. We offer a structured career path with potential earnings exceeding $150...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Remote Automotive Customer Service Representative

    Remote Automotive Customer Service Representative

    Teleperformance USABirmingham, AL, US
    Remote
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...Show moreLast updated: 8 hours ago
    • Promoted
    Sales

    Sales

    Edwards Chevrolet 280Birmingham, AL, US
    Full-time
    Job Summary : The Automotive Sales Associate / Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers fee...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Call CenterSales Representative

    Remote Call CenterSales Representative

    MCIBirmingham, AL, US
    Remote
    Full-time
    Remote Call Center Sales Representative.MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients.With a...Show moreLast updated: 17 days ago
    Remote Sales Representative

    Remote Sales Representative

    Nicholas Keahi Ho AgencyIndian Springs Village, AL, US
    Remote
    Full-time +1
    Quick Apply
    We are actively seeking 3-5 motivated, goal-oriented and coachable individuals who want more in life, love to help people, make an IMPACT and see the fruits of their labor all while working remotel...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Customer Service (50k-90k per year)

    Remote Customer Service (50k-90k per year)

    Professional CareersHoover, Alabama
    Remote
    Full-time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Mobile Fleet Technician

    Mobile Fleet Technician

    TRC Talent SolutionsForestdale, AL, US
    Permanent
    TRC Talent is looking for a Mobile Fleet Technician for our client in Atlanta, GA.The Mobile Fleet Technician is responsible for performing on-site preventive maintenance, inspections, diagnostics,...Show moreLast updated: 21 hours ago
    • Promoted
    Field Sales Representative

    Field Sales Representative

    AT&TVestavia Hills, AL, United States
    Full-time
    Join an elite group of sellers bringing customized, white glove experiences directly to the customer’s door.Field Sales Representatives at AT&T are driven to connect – every interaction is an oppor...Show moreLast updated: 30+ days ago
    • Promoted
    Automobile Sales Person

    Automobile Sales Person

    TradeJobsWorkForce35135 Riverside, AL, US
    Full-time
    Automobile Sales Person Job Duties : Understands automobiles by studying characteristics, capabilities, and fea...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Diesel Fleet Techs - Earn $20.00-$26.63 / Hour + No Experience Req.

    Diesel Fleet Techs - Earn $20.00-$26.63 / Hour + No Experience Req.

    SyscoMount Olive, AL, US
    Full-time
    Sysco is Now Hiring Diesel Fleet Technicians Lvl.Hour • Plus a $600 Annual Boot & Tool Allowance.Comprehensive Benefits Package. We offer our colleagues the opportunity to grow personally and profess...Show moreLast updated: 1 hour ago
    • Promoted
    Retail Sales Specialist

    Retail Sales Specialist

    SPECTRUMHanceville, AL, US
    Full-time
    This role requires the ability to work lawfully in the U.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.Do you...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Remote - Automotive Sales & Service Representative

    Remote - Automotive Sales & Service Representative

    Teleperformance USAHanceville, AL, United States
    Full-time
    TP is a global, digital business services company.We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and susta...Show moreLast updated: 9 hours ago