Licensed Customer Service Agent

Job Description

Job Description

Don't stay stuck in the same place, continue to grow with us!

The Leangelo Gibson Farmers Insurance in Arlington, Texas, is looking for a dedicated, driven individual to join our growing team as a Part-time customer service sales rep. If you are determined and have amazing relationship-building skills, then this is your opportunity for a rewarding career with excellent income and growth potential . As a customer service sales rep, you will be giving back to your community every day by assisting customers with the coverage to fit their unique needs.

General Lines Texas Property & Casualty license must be active to be considered.

Benefits

Annual Base Salary + Bonus Opportunities

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Work from Home

Responsibilities

• Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc.
• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers and follow-up.
• Complete Evidence of Insurance requests.
• Document each customer contact in eAgent.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Answer incoming phone calls on the first ring.
• Thoroughly understand and follow all underwriting, rating and compliance requirements.
• Maintains phone time or sales quotas as determined by management.
• Schedule appointments for sales staff to meet prospective customers.

Requirements

General Lines Texas Property & Casualty license must be active to be considered.