Client Solutions Associate

Client Solutions Associate

Progyny is looking for a motivated Client Solutions Associate to support internal and external stakeholders throughout our benefit implementation process.

The Client Solutions Associate will be responsible for facilitating smooth client implementations that exceed our clients' expectations. We are looking for a natural leader who is smart, innovative, and task oriented. Our ideal candidate is excited by challenges and energized by the prospect of making an impact on a cutting-edge industry.

(This is not a software implementation role)

As Client Solutions Associate, you will be leading and owning a sub-group of client implementations from beginning to end where you will :

• Use problem solving and critical thinking skills to project manage throughout a client's implementation
• Manage project expectations through regular meeting and updates to direct manager and appropriate stakeholders
• Ensure high level client satisfaction
• Maintain clear and thorough internal communication
• Coordinate internal and external resources and requirements to ensure milestones are met
• Support internal and external resource training and readiness prior to go live
• Complete and update implementation project plans, benefit grid on CRM system, refine CRM processes as necessary

About you...

Please note : This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future.

Our perks :

In compliance with New York City's Wage Transparency Law, the annual salary range for NYC-based applicants is : $65,000 - $80,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought / required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity.

Progyny is proud to be an Equal Opportunity and Affirmative Action employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law.

If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to apply@progyny.com.