General Liability Litigated Claims Specialist
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Zurich North America Claims acknowledges that work-life-balance and flexibility are a priority when it comes to choosing your next career move. The ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable.
Zurich North America is seeking a Litigated Claims Specialist to join our high-performing Commercial General Liability Construction team . If you're passionate about resolving complex issues, collaborating with sharp legal and business minds, and delivering outstanding service to clients, this role could be the next exciting step in your career.
The selected candidate should be able to report on a hybrid work schedule to one of these Zurich offices : Atlanta, GA; Maitland, FL; Addison, TX; Schaumburg, IL; Rocky Hill, CT; Parsippany, NJ.
What You Will Do :
- Manage and resolve high-exposure, multi-party commercial general liability claims within the construction space.
- Partner closely with internal and external counsel, underwriters, and risk professionals.
- Provide clear, timely communication to customers and stakeholders throughout the claim process.
- Ensure claims are handled in accordance with regulatory standards and company protocols.
Basic Qualifications :
Bachelor's Degree and 3+ years of experience in Claims or Insurance ORZurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Commercial General Liability Claims ORCompletion of Zurich Claims Training Program with 2+ years of experience in Claims or Insurance ORHigh School Diploma or Equivalent with 5+ years of experience in Commercial General Liability Claims ANDMust obtain and maintain required adjuster license(s)Knowledge of insurance regulations, markets, and productsProficiency in Microsoft OfficePreferred Qualifications :
5+ years of experience handling Commercial General Liability claims5+ years of experience handling Construction claimsWork experience working with a carrierEffective verbal and written communication skillsStrong analytical, critical thinking, and problem-solving skillsExcellent time management, prioritization, and multi-tasking abilitiesExperience in team collaboration and building cross-functional relationshipsProficiency in explaining complex financial and actuarial conceptsAbility to assess the scope and exposure of moderately complex claimsExpertise in the reserving process for indemnity and expensesCapability to develop and execute negotiation strategiesSkill in identifying nuances in customer and business partner interactionsProficiency in presenting claim resolution information to stakeholdersZurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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