IT Support Engineer

A company is looking for an IT Support Engineer to provide technical support and manage IT operations for a remote workforce.

Key Responsibilities

Serve as the first level technical resource for user requests, troubleshooting issues across various operating systems

Manage employee onboarding and offboarding, coordinating across teams and IT systems

Maintain IT infrastructure, enforce security policies, and contribute to IT strategy and vendor management

Required Qualifications

5+ years of user support experience and IT administration

Proven experience in supporting remote users and advanced IT administration, preferably in a startup environment

Expertise in end user support, system administration, and device management tools

Strong technical expertise in macOS, with knowledge of Windows and Linux operating systems

Proficiency in device management and Google Workspace administration