Vice President, Product Management - Technical, Consumer Marketing

Vice President, Product Management - Technical, Consumer Marketing

Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities. As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless.

Overview :

The Priceless Platform team operates with a start-up mentality within the broader Consumer Marketing team and Mastercard. The goal of this team is to build out the Priceless Platform technology to be the hub for all consumer-facing content across Mastercard for B2C (www.priceless.com), and a revenue-driving product solution for B2B2C (for Mastercard B2B customers who can leverage the Priceless Platform technology and content via API or co-branded microsite to engage their customers). The Priceless Platform team is looking for a Vice President, Product Management to lead our product organization and drive the strategic vision, development, execution, and delivery of our platform. This role is responsible for aligning product strategy with business objectives and will lead a global team. They will define the roadmap, and feature prioritization based on business value, scale, and consumer and customer satisfaction, and deliver to this roadmap.

The ideal candidate is passionate about consumer experience, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. They will have expertise in building and mentoring product management teams and developing new or evolving existing processes in the product lifecycle. They will be highly skilled at relationship building and successfully collaborate with sales, marketing, customer success, design, operations, and engineering. Translating global, multi-stakeholder needs into a unified roadmap that's feasible based on team capacity.

Role : Strategic Leadership

Define and own the product vision, strategy, and roadmap aligned with business goals, scale, reliability, and customer and consumer satisfaction

Partner with stakeholders to establish product priorities and resource allocation

Team Leadership & Development

Closely review platform products and PM-Ts' metrics, leveraging your technical and business expertise to identify risks and drive higher performance

Demonstrate and differentiate performance bar across multiple levels

Mentor and develop product managers and leaders at all levels

Finetune and scale product management frameworks, processes, and best practices

Foster a culture of innovation, customer-centricity, and data-driven decision making

Set clear objectives, performance metrics, and accountability frameworks

Product Execution

Oversee the entire product lifecycle from ideation through launch and optimization

Champion customer discovery, user research, and market validation efforts

Drive prioritization decisions based on business impact, customer needs, technical feasibility, and capacity

Monitor product performance metrics and drive continuous improvement

Stakeholder Management

Communicate product vision, strategy, and progress to stakeholders including leadership, sales, markets, and other partners

Build strong relationships with key internal and external partners and customers partners to inform product direction

All About You :

BA or equivalent education

10+ years previous experience

Proven track record of building and scaling successful product organizations

Deep experience shipping complex products from 0-to-1 and scaling mature products

Experience working on globally available platforms, AI feature development, and building authoring environments

Ability to thrive in an ambiguous, fast-paced organization

Mobile and app experience

Ability to build trust and influence without authority across the organization

Deep empathy for users and commitment to solving real problems

Makes decisions based on insights, metrics, and evidence

Leads with integrity, transparency, and accountability

Self-directed, well organized, and extremely detail oriented

Strong communication skills, both verbal and written

Willingness to learn and take on challenging opportunities and to work as a member of diverse and geographically distributed team

Willing to travel (10% of the time)

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard's security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include : 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.