Director, Beauty Business Operations Lead

Director, Beauty Business Operations Lead

Full time Two Folsom, San Francisco, CA, US 94105

About Gap Inc.

Our brands bridge the gaps we see in the world. Old Navy democratizes style to ensure everyone has access to quality fashion at every price point. Athleta unleashes the potential of every woman, regardless of body size, age or ethnicity. Banana Republic believes in sustainable luxury for all. And Gap inspires the world to bring individuality to modern, responsibly made essentials.

This simple ideathat we all deserve to belong, and on our own termsis core to who we are as a company and how we make decisions. Our team is made up of thousands of people across the globe who take risks, think big, and do good for our customers, communities, and the planet. Ready to learn fast, create with audacity and lead boldly? Join our team.

About the Role

As the Beauty Business Operations Lead, you will serve as the operational backbone of our newly launched Beauty division, a strategic growth initiative within our organization, leveraging our iconic brand portfolio and omnichannel retail capabilities. In this role, you will drive business cadence, cross-functional alignment, and performance reporting to ensure seamless execution across merchandising, marketing, digital, store operations, and supply chain. You will be instrumental in shaping the operational strategy and enabling the division's aggressive growth trajectory.

What You'll Do

Lead and manage the operating rhythm of the Beauty division, including business reviews, planning cycles, and performance tracking.

Drive cross-functional alignment across merchandising, marketing, digital, store operations, and supply chain teams.

Develop and maintain dashboards, scorecards, and reporting tools to monitor KPIs and business health.

Translate strategic goals into actionable plans and ensure timely execution.

Identify and resolve operational bottlenecks to enable speed and agility.

Champion process improvements and scalable systems to support growth.

Support the launch and scaling of high-volume retail concepts.

Facilitate communication and collaboration across teams.

Act as a central point of contact for operational updates and escalations.

Ensure operational excellence across both physical and digital channels.

Who You Are

10+ years experience in retail, beauty, consumer goods or management consulting with a focus on business operations or strategy.

Success in launching and scaling new business units or brands.

Inspirational leader with a collaborative mindset.

Strong strategic thinking and business planning skills.

Operationally rigorous with a track record of excellence.

Deep empathy for the customer and passion for experiences.

Exceptional communication and stakeholder management skills.

Excellent communication, analytical thinking, and project execution skills.

Deep understanding of global workplace operations and integrated security programs.

Adept in using digital workplace platforms and physical security technologies and applying technical solutions effectively in fast-paced, high-growth environments.

Passion for creating safe, efficient, and engaging workspaces that reflect company values.

Benefits at Gap Inc.

Merchandise discount for our brands : 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

One of the most competitive Paid Time Off plans in the industry.

Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.

Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.

Employee stock purchase plan.

Medical, dental, vision and life insurance.

See more of the benefits we offer.

• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Salary Range : $154,800 - $205,000 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.