Front of House Workflow Coordinator

Pay : $27.00 / hr

The SF Front of House Workflow Coordinator is a client-centric lead role responsible for championing the guest experience across all front-of-house touchpoints. This role owns the client spaceensuring it is welcoming polished and aligned with Orricks brand standardsand serves as the central coordinator for meetings events hospitality services and daily workspace management. With a strong focus on service excellence the Coordinator supports and advocates for both guests and internal teams training and developing hospitality and reception staff to deliver seamless personalized and elevated guest experiences. The role also plays a key part in managing workspace readiness and supporting the evolving needs of a hybrid workforce in todays modern workplace.

Key Responsibilities

Client & Guest Experience Ownership

• Own the presentation functionality and atmosphere of all client-facing spaces ensuring they reflect the highest standards of professionalism and brand alignment.
• Champion the guest journey from arrival to departure ensuring every interaction is warm efficient and tailored to individual needs.
• Act as the primary point of contact and escalation for all client-facing services ensuring swift resolution and proactive communication.
• Greet guests upon arrival and escort guests to meeting rooms ensuring a seamless welcome experience.

Meeting Event & Vended Hospitality Coordination

Team Collaboration Training & Support

Workspace Management & Hybrid Workforce Support

Employee Experience & Advocacy

Technology Engagement & Innovation

Operational Excellence & Attention to Detail

Qualifications :

Additional Information :

All your information will be kept confidential according to EEO guidelines.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic / civil partnership status disability veteran status genetic information or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer including disability / veterans

Remote Work : No

Employment Type : Full-time

Key Skills

Corporate Paralegal,Information Technology,Account Development,CNC,Content Development

Experience : years

Vacancy : 1