IQVIA is hiring : UX Researcher & Designer in Durham

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The Applied Data Science Center

Our Applied Data Science Center (ADSC) harnesses our global healthcare insights, working closely with our clinical and therapeutic experts to power evidence-driven design, speed site activation and recruit the right patients, faster. We are using big data and advanced analytics to derive insights that transform clinical development and bring new medicines to patients faster through successful trial delivery.

This multi-functional team is an innovation for our business, requiring entrepreneurial and independent thinking to build our capability. Unique and with a global view, this Center of Excellence is a chance to revolutionize the clinical research industry.

The role of a UX Researcher & Designer at IQVIA involves conducting user experience research, designing and testing user interfaces powered by Large Language Models and Agentic systems, and enhancing usability and user satisfaction. This position is part of the Analytics Center of Excellence, which leverages healthcare data and advanced analytics to innovate clinical research processes, collaborating across teams to develop responsive, user-centric clinical technology applications throughout the product lifecycle.

Key Responsibilities :

• Define and lead UX research and design projects to ensure user-centric solutions.
• Plan and conduct user research to gather insights on user needs, behaviors, and pain points.
• Analyze and synthesize research data to generate insights and inform product strategy.
• Develop user personas, journey maps, and research artifacts to inform design decisions.
• Collaborate with managers and team members to translate findings into actionable designs.
• Plan and conduct usability testing to evaluate the effectiveness of solutions.
• Stay updated with advancements in UI / UX methodologies and technologies to ensure the application of the latest best practices.

Qualifications :

Desired Skills :

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

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