Human Resources Program and Credentialing Coordinator

Human Resources Program And Credentialing Coordinator

Alice L. Walton School of Medicine (AWSOM) is seeking experienced, motivated, and dedicated leaders and educators to participate in the design and delivery of an innovative four-year medical school curriculum that engages medical students in active and novel learning.

The Human Resources Program and Credentialing Coordinator is responsible for managing and executing credentialing, onboarding, and administrative processes for faculty, clinical staff, and contractors at AWSOM. This role ensures compliance with institutional policies, accreditation standards, and regulatory requirements, while supporting recruitment efforts and providing a seamless onboarding experience. The position requires strong organizational skills, attention to detail, and the ability to collaborate across departments and external partners.

Essential Duties and Responsibilities :

Credentialing :

• Lead the credentialing and recredentialing process for faculty, clinical staff, and contractors, ensuring verification of education, training, licensure, board certification, and professional history in alignment with institutional and regulatory standards.
• Administer credentialing workflows using platforms such as DocuSign, Modio, HireRight, and Workday, ensuring data integrity and timely processing.
• Maintain and enhance credentialing databases and document management systems, implementing process improvements to support operational efficiency and compliance.
• Interpret and apply accreditation standards (LCME, HLC), state and federal regulations, and internal policies to ensure institutional compliance.
• Monitor credentialing and compliance platforms for expirations, sanctions, and renewals, proactively mitigating risk and ensuring uninterrupted clinical privileges.
• Provide strategic support to the Credentialing Committee, including data analysis, renewal forecasting, and verification of academic credentials.
• Serve as a liaison with external credentialing bodies and clinical partners to facilitate appointments and privileging, ensuring alignment with institutional standards.

Contractors :

Onboarding & HR Program Administration :

Recruitment & Program Support :

Qualifications and Requirements :

Physical Demands and Work Environment :

Physical Demands : In the work environment described, position requires sitting at a desk and utilizing a computer and a telephone for prolonged periods of time and good eye / hand coordination, bending and stretching, and physical stamina to lift and transport a minimum of 10 pounds. Visual acuity to review written materials is required for this job.

Work Environment : Work is performed full-time (Monday-Friday, 8 a.m.-5 p.m.) in a professional, climate-controlled office environment with standard office equipment, including computers, printers, and telephones. This role requires working in an open setting near colleagues. The noise level is typically low to moderate. The role also requires interaction with both the public and internal team members in a professional and courteous manner. Some local travel will be required, and a flexible schedule may be necessary to accommodate business needs, including occasional evening and weekend work hours.

Alice L. Walton School of Medicine is an equal opportunity employer. All qualified applicants will receive consideration for employment.

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.