Licensing and Credentialing Program Manager

Licensing & Credentialing Program Manager

The Licensing & Credentialing Program Manager ensures our clinicians are always ready and authorized to provide care. You'll own the processes that keep our clinicians properly licensed, credentialed, and compliant across states, including managing collaboration practice agreements (CPAs) between physicians and advanced practice providers.

This role is ideal for someone who thrives on detail, compliance, and operational efficiency, someone who understands how to navigate healthcare regulations while enabling clinicians to focus on care delivery. You'll be a key operational link between our Clinical, Operations, Legal, and People teams. This role will report directly to VP of Operations.

What you'll do

• Create, scale, and manage processes to oversee new state licenses, renewals, and credentialing with payers as needed.
• Liaise with a dedicated vendor to manage end to end processes for initial and renewal licensing of physicians, NPs, PAs, and pharmacists.
• Maintain accurate tracking of all state licenses, DEA registrations, and expiration timelines.
• Oversee credentialing workflows for payers, vendors, and partner platforms.
• Build and maintain internal databases or dashboards to track clinician status and coverage across all states.
• Maintain regulatory compliance by proactively flagging upcoming expirations and changes in state requirements and escalating to Clinical, Human Resources, and Compliance Partners.

Collaboration Practice Agreement (CPA) Management

Clinician Onboarding Management

Process Improvement & Systems Management

Cross Functional Partnership

What you'll need

Pay range up to $115,000

What you can expect at 9amHealth

At 9amHealth, you'll join the exciting environment of a startup with the stability of highly experienced founders that have successfully built a business from scratch. We foster a collaborative learning mindset and a passion for improvement. You'll work with a brand-new product alongside a small, flexible team of people eager to shape technology, infrastructure, and culture.

Our team members are spread across the globe, with physical sites in San Diego, California, and Vienna, Austria, but we value your culture regardless of where you work.

We offer a comprehensive benefits package, including health, dental, and vision insurance, along with flexible PTO and work from home options. We provide a professional development budget and support continuing education, empowering our team to grow alongside the company. Team members have the opportunity to make a meaningful impact on chronic disease management and patient outcomes while contributing to a collaborative, mission driven culture focused on improving healthcare accessibility and affordability.

Our commitment to diversity and inclusion

Diabetes disproportionately impacts BIPOC (black, indigenous, and people of color) communities. We are committed to creating a workforce that reflects our patients and creating a positive healthcare experience for them. We welcome applications from people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and foreign born residents.